T-Systems releases Dynamic Unified Communications to SA market

Johannesburg, 14 Apr 2016
Read time 2min 30sec

Local organisations can now benefit from reduced communications costs and enhanced collaboration, with the release of T-Systems' Cloud-based Dynamic Unified Communications solution.

Dynamic Unified Communications (DUC) unites all communication channels into a single user interface underpinned by all IP platforms that support mobility and Bring Your Own Device (BYOD) strategies with a pay-per-use model that requires minimal capital lock-up.

"Leveraging global capabilities from T-Systems' parent Deutsche Telekom, combined with our local expertise, DUC is the most mature and sophisticated of its class," notes Hein Witte, Specialised Solution Sales Manager at T-Systems in South Africa.

Through our all IP platforms, T-Systems is offering a new dimension of unified communications with the overlay of sophisticated video conferencing, messaging, and collaboration services. This ensures employees are always connected to each other and to their customers and stakeholders, wherever they may be.

Users can create virtual meetings, on the fly, by literally dragging and dropping names into the conference window, allowing people to communicate in the most efficient way via audio, video, or text messaging.

DUC promises the following core advantages to users:

* Interoperability: It makes any kind of telephone number available on various devices - such as cellphones, traditional desk phones, tablets, or 'soft phones' on laptops, for example.
* Productivity: armed with the most versatile range of communication and collaboration tools, users are able to complete tasks and make decisions with unprecedented speed.
* Data privacy and security: The solution incorporates data privacy, protection and security.
* Flexibility: Organisations can manage their workload dynamically and scale as required.
* Cost-efficiency: standardised services and workplaces simplify management and reduce costs through monthly 'pay-per-use' models, with no contract lock-in, and zero activation or deactivation costs.
* Support - 24/7 service desk, operation and local data centre.
* Enhanced customer experience: organisations can reach customers and partners on their terms, with simpler and faster engagement that breeds stronger loyalty.

"As the market matures, organisations are increasingly migrating to hosted services and consolidating their ICT portfolio. T-Systems' DUC solution offers a virtual platform for companies to maximise their investment in their collaborative and PABX technologies."

Furthermore, across the suite of services, regular feature updates are pushed to users to ensure they always have access to the latest technology advancements.

Clients are able to choose from a range of options to suit their size and their requirements. These include:

* UC Connect - provides dial tone.
* UC Communicate - call services, authentication and caller identity.
* UC Co-operate - mobile client, Outlook integration, music on hold and call park.
* UC Collaborate - collaboration, presence, Instant Messaging (IM), desktop shaping, My Room, voicemail and fax.

Deutsche Telekom

Deutsche Telekom is one of the world's leading integrated telecommunications companies with around 151 million mobile customers, 30 million fixed-network lines and more than 17 million broadband lines (as of 31 December 2014). The group provides fixed network, mobile communications, Internet and IPTV products and services for consumers and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in more than 50 countries and has approximately 228 000 employees worldwide. The Group generated revenues of EUR 62.7 billion in the 2014 financial year - more than 60% of it outside Germany.


Deutsche Telekom considers the European business customer segment a strategic growth area. Deutsche Telekom offers small, medium-sized and multinational companies ICT solutions for an increasingly complex digital world. In addition to services from the cloud, the range of services is centred around M2M and security solutions, complementary mobile communications and fixed network products, and solutions for virtual collaboration and IT platforms, all of which forms the basis for our customers' digital business models.

With approximately 47 800 employees worldwide, T-Systems generated revenue of around EUR 8,6 billion in the 2014 financial year.

Since the inception of T-Systems in South Africa in 1997, the company has cemented its position as one of the most successful T-Systems companies outside of Europe. A leading ICT outsourcing service provider locally, T-Systems offers end-to-end ICT solutions in both the ICT Operations and Systems Integration markets. Their extensive portfolio of services covers the vertical, horizontal, IT and TC space. T-Systems South Africa's head office is located in Midrand with another major office in Cape Town, and 20 further representative offices in locations throughout southern Africa.

Editorial contacts
Evolution PR Courteney-Jade Gillespie (+27) 011 462 0628
T-Systems Lebohang Thokoane (+27) 11 266 0266
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