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Progress boosts visibility, connectivity with Responsive Process Management Suite


Johannesburg, 13 Dec 2011

Progress Software, a leading software provider that enables enterprises to be operationally responsive, has further enhanced its Progress Responsive Process Management (RPM) suite.

The new Progress RPM suite comprises Progress Control Tower, an easy-to-use, browser-based, interactive interface that can now be accessed on Apple iPad anywhere with Internet connectivity. With the enhanced functionality, business users have the ability to not only monitor, manage and analyse, but also to act on information stored across a variety of data sources, including IBM mainframe CICS, Tibco, Oracle, FuseSource and SAP environments, at any time and in any place.

Maureen Fleming, Programme VP, Business Process and Middleware, IDC Corporation, says: “Enterprise expectations of process improvement have jumped from thinking about a single process or single application to a need to orchestrate in real-time across internal environments and out to partner and customer systems. That means process improvement is increasingly about orchestration, real-time visibility and analysis across disparate BPM suites and packaged applications. And mobility is a key element of this strategy. Companies cannot afford delays because employees are out of touch with the decisions they need to make."

The Progress RPM suite includes significant Apple iPad support by providing real “mobile control tower” functionality that empowers business users to see and manage events and processes across their business at any time.

Dr John Bates, chief technology officer, Progress Software, says: “Businesses are contending with complex, disparate operating environments, which means it is crucial that they have instant access to every critical transaction at any place or time. The Progress Responsive Process Management suite provides the necessary visibility across all lines of business and transactions, empowering the business user to respond to what is going to potentially happen, capitalising on fleeting revenue opportunities and responding to impending risks before they can affect the customer or the bottom line."

In addition to new business intelligence support with Progress Analyst Studio on the Apple iPad, the latest release of the Progress RPM suite expands its reach by using Progress Actional interceptors to gain access into IBM CICS/MQ mainframes, Tibco Activematrix BusinessWorks, SAP ABAP, and Lombardi TeamWorks, facilitating real-time cross-platform visibility without additional mainframe costs. With this new functionality, business users can now gain deeper insight into transactional behaviour across multiple technologies and platforms to ensure business transaction integrity and performance. For example, a banking institution can now track a customer's intra-bank payments and credit card transactions regardless of whether payment is made via a mobile application, a Web-browser or an ATM.

The Progress RPM R2.0 suite comprises the Progress Actional Business Transaction Management (BTM), the Progress Apama Complex Event Processing (CEP) and the Progress Savvion Business Process Management (BPM) platforms, all of which are managed using the revolutionary Progress Control Tower interface.

Progress also offers industry-specific solution accelerators that extend the core Progress RPM suite for the capital markets, communications and supply chain industries. Solution accelerators facilitate the deployment of critical industry-specific capabilities, ensuring a faster return on investment and value creation.

The Progress Responsive Process Management suite is available in South Africa with immediate effect, through local distributor AIGS.

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Progress Software Corporation

Progress Software Corporation (NASDAQ: PRGS) is an independent enterprise software company that enables businesses to be operationally responsive to changing conditions and customer interactions as they occur - to capitalise on new opportunities, drive greater efficiencies and reduce risk. The company offers a comprehensive portfolio of best-in-class enterprise software spanning event-driven visibility and real-time response, open integration, data access and integration, and application development and deployment - all supporting on-premises and SaaS/cloud deployments.

AIGS

AIGS is the southern African distributor of Progress Software (www.progress.com) and EasyAsk (www.easyask.com). Progress Software (NASDAQ: PRGS) is a global software company that enables enterprises to be operationally responsive to changing conditions and customer interactions as they occur. The comprehensive Progress portfolio provides leading solutions for enterprise integration, data interoperability, business process management and application development, including SaaS enablement and delivery in the cloud. Progress solutions are used across a variety of industries, including financial services, mining, travel and logistics and communications. EasyAsk is the world's first natural language English business intelligence and e-commerce search engine. www.aigs.co.za

Editorial contacts

Karen Heydenrych
Predictive Communications
(011) 452 2923
karen@predictive.co.za