Xerox named leader of contractual print and document services by IDC MarketScape

Company also wins Software Line of the Year Award from Keypoint Intelligence: Buyers Lab.


Johannesburg, 14 Feb 2019
Read time 2min 10sec

Xerox (NYSE: XRX) workplace technology, services, software and apps continue to achieve industry recognition, most recently from IDC and Keypoint Intelligence: Buyers Lab.

"Both of these recognitions reflect how Xerox positively influences the way work gets done in the most secure, automated and simple way possible," said Joanne Collins Smee, chief commercial officer, Xerox.

"Being honoured for the work we believe in is indeed gratifying and pushes us even harder to be a tech powerhouse that constantly delivers innovative, smart solutions."

Broad portfolio credited for IDC MarketScape leaders category position

Xerox was named a leader in the IDC MarketScape: Worldwide Contractual Print and Document Services Hardcopy 2018-2019 Vendor Assessment.

"The report reflects on Xerox's longstanding leadership position in the market and its broad portfolio of software and service solutions," said Robert Palmer, research vice-president, IDC's Imaging, Printing, and Document Solutions group. "Xerox's focus on security and digital transformation have helped set it apart from competitors."

In addition to being recognised for its digital transformation offerings, the IDC MarketScape noted how "Xerox strives to provide more than just print solutions by offering end-to-end management of the entire office print infrastructure". Other strengths noted in the report include Xerox's security offerings, global service delivery model, flexibility and scalability of its managed print services and vertical market experience.

Printer apps and connectors propel Software Line of the Year Award

For the fifth time, Xerox won the prestigious Document Imaging Software Line of the Year award from Keypoint Intelligence: Buyers Lab. According to the group's analysts, the wide variety of Xerox's multifunction printer (MFP) apps and connectors, created by the company and its partner developers, were instrumental in winning the award.

A number of document imaging solutions were also noted, including Xerox's Smart Workplace Assistant, DocuShare, the Workplace Suite, the Easy Translator App and Xerox's Workflow Automation Services.

"The document imaging landscape continues to evolve, with the emphasis shifting to software applications and, even more recently, to MFP apps," said Jamie Bsales, director, Solutions Analysis, Keypoint Intelligence - Buyers Lab. "Our analysis shows Xerox is at the forefront of this movement thanks to its app-driven 'Workplace Assistant' strategy and strong portfolio of traditional document imaging applications."

Please click to read: Marketscape for Print and Document Services 2018-19.

Bytes Document Solutions

Altron Bytes Document Solutions (Altron BDS) is Africa's leading document management technology and services company and the largest Xerox distributor in the world. It is the authorised Xerox distributor in 26 Sub-Saharan countries offering the complete range of Xerox document equipment, software solutions and services. BDS forms part of JSE-listed Allied Electronics Corporation Altron.

http://bytesdocumentsolutions.co.za

Editorial contacts
Altron Bytes Document Solutions Tanya Moodley (011) 928 9111 tanya.moodley@bdsol.co.za
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