White paper: AI in the enterprise
Microsoft believes that the enterprise can achieve far more with a comprehensive AI strategy, rather than incremental changes through isolated use cases.
Its vision for the enterprise, is to enable every company to transform by bringing AI to every application, every business process, and every employee, and as a result, achieve more than they ever thought possible.
This is based on the fact that AI offers tremendous opportunities to increase the functionality of existing business applications and turn them into tools for more effective customer engagement and employee productivity. However, most organisations' app developers do not have the AI expertise needed to make this a reality.