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No more downtime with VOIP? Fiction or reality?

Cape Town, 06 Dec 2012
Read time 1min 50sec
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Benjamin Deveaux, Operation Director of Wanatel: "One of the biggest challenges in the VOIP industry in South Africa is still the connectivity, high latency, jitter, packet loss..."

Wanatel had already launched Vibe more than two years ago to palliate the connectivity issues for VOIP, but this was not enough, and Wanatel last month announced the launch to all its clients and resellers of the most cost-effective leased line package to enable stable and clear VOIP connections.

"The surge of uncapped ADSL, and now the planned upgrade to 40MB of the ADSL circuit, has increased Internet usage: online streaming, YouTube, big file sharing... This in turn has added additional pressure on an already over-contended ADSL exchange, impacting negatively on VOIP call quality over ADSL, which has deteriorated over time. Telephony is the core of every business, and with the ADSL connections worsening, business owners are getting more and more frustrated, requiring a solution."

The solution:

Most clients place a premium on speed, capacity, reliability and affordability when it comes to connectivity. Wanatel's last-mile solution is a stable leased line with a symmetric Internet connection using reliable Cisco enterprise equipment on the client site. It is now able to offer a country-wide corporate solution to the SME market at a percentage of the cost. Thousands of major corporate companies are now confident in running this service.

"An eight-channel VOIP link has a retail price of R999. This is a massive discount compared to the 5 000+ from the main tier 1 providers. And on top of that, you are provided with a Cisco router for the duration of the contract at NO additional cost."

David, Wanatel IT Director, adds: "Our aim is to move the client onto a stable, fully managed platform. We will install fibre where available. If not, we'll use copper until the exchange is upgraded. Ultimately, we need to provide crystal-clear voice and a quality Internet connection."

Wanatel Africa

Wanatel Africa is South Africa's leading carrier solution, with an established and stable VOIP and broadband infrastructure.

Wanatel Africa provides White Label services, such as SIP trunking and hosted PBX, to WISPs, ISPs, IT service providers and PBX installers.

For information on Wanatel Africa's products and services, please visit

For media inquiries, please contact: Wanatel Africa Press Officer, (021) 2000 400 or

Editorial contacts
Wanatel Benjamin Deveaux (+27) 21 2000 400
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