OpenText EIM solution selected by EUROCONTROL
OpenText (NASDAQ: OTEX, TSX: OTC), the global leader in enterprise information management (EIM), today announced that OpenText StreamServe has been selected by EUROCONTROL for invoice processing within the company's new billing and claims system.
EUROCONTROL, the European Organization for the Safety of Air Navigation, is an intergovernmental organisation made up of 39 member states and the European community. Founded in 1960, this civil-military organisation has developed into a vital European repository of air traffic management (ATM) excellence, both leading and supporting ATM improvements across Europe.
EUROCONTROL is deploying a new billing and claims system, ABACUS (Advanced Billing and Claims Unified System) based on OpenText StreamServe. The ABACUS Architecture, developed by IBM Global Business Services, maximises the exploitation of commercial and open source components, such that the code development effort is minimised. This new system is being put into place to effectively manage the changing business needs of the European aviation industry and the rapidly increasing growth rate of air traffic throughout Europe, which is expected to reach 20 million flights per year by 2030.
"Billing and collecting pan-European air navigation charges in a reliable and cost-efficient manner is a strategic mission of EUROCONTROL and a vital enabler of safe and efficient air travel in Europe," said Oliver Tribel, IT project leader, Software Development Framework Project at EUROCONTROL. "Being able to produce clear and correct billing documents, in a flexible way, is a very important requirement towards this goal."
Simple to deploy and maintain, OpenText StreamServe delivers dynamic composition, document process automation and output management capabilities. Designed to scale across any document-driven business process, OpenText's customer communications management (CCM) solutions integrate easily with ERP and supply chain systems and applications.
OpenText StreamServe has been integrated as part of IBM's ABACUS solution at EUROCONTROL for the following reasons:
* Supports high-volume reporting on moderately sized hardware
* State-of-the-art template builder
* Unique post-processing functionality (sorting, enveloping, bundling)
* Can retrieve data in XML from a database system using standard connectors (eg JDBC)
* The StreamServe engine is able to combine data from different data sources and calculate sums, averages, occurrence counts, etc. The outcomes can be used not only in reports/documents, but also to initiate the retrieval of other data
* After report generation, reports are accessible in memory or stored on the file system at the caller's discretion
Lubor Ptacek, vice-president: strategic marketing at OpenText, said: "We are excited to help EUROCONTROL with their application for invoice processing within their new billing and claims system. OpenText StreamServe supports high-volume, complex report generating and multi-channel distribution. Document templates can be filled with data - both structured and unstructured - from different sources. All flight movements within the European airspace will soon be invoiced using our software."
OpenText's CCM products are part of the OpenText Customer Experience Management (CEM) offering, one of five foundational pillars of OpenText's enterprise information management (EIM) strategy. OpenText CEM creates a rich, interactive online experience across multiple channels, including Web sites, mobile devices and social networks, while helping to meet information governance requirements.