May I interrupt? Pausing your printer

The Interrupt feature lets you pause a print job, complete a copy or scan job, then resume the print job.

Johannesburg, 23 Aug 2019
Read time 2min 30sec

Sometimes you just need to interrupt. Your printer probably has a button for that, but let us take a look at how to enable and use the interrupt feature. The interrupt feature is available on most of the production, wide-format office printers and multifunction printers, but it works differently on different printers. On some printers you can interrupt the copy jobs and on others you can only interrupt a copy job if it is a multiple sets job.

Let’s look at the Interrupt feature on the ConnectKey and AltaLink families. The Interrupt feature will allow you to pause a print job, complete a copy or scan job, then resume the print job. This feature cannot be used to promote another print job ahead of a paused job. The Interrupt job button must be enabled for the feature to work.

Here is a look at the instructions for enabling the feature on the AltaLink. Other printers will have similar steps.

To enable the Interrupt Feature on the AltaLink:

Login as System Administrator at the control panel.

At the control panel touch screen, touch Device, then touch Tools.

Touch Device Settings > Interrupt Printing Enablement.

Touch Enable.

Touch OK.

Logout of System Administrator mode.

Once the feature is enabled, it can be used to interrupt a print job if you need to copy or scan something right away. Let’s look at the steps for using the Interrupt feature. These steps are directly from the online support for the AltaLink printers. The feature will work the same way on other printers.

To use the Interrupt feature on the AltaLink:

The Interrupt button pauses the current job to run a more urgent copy or scan job.

Note: The Interrupt button must be enabled before it is visible and usable on the User Interface. The Interrupt button is disabled by default.

1. At the control panel, touch the Interrupt button. The printer continues to print while it determines the best place to pause the spooled print job.

2. Printing stops to allow you to complete another job.

3. To resume printing, touch the Interrupt button again.

To find how to enable and/or use the feature on your printer please navigate to the support page and enter your machine model and search on Interrupt or Pause to find the instructions for your printer.

The Interrupt feature can come in handy if you need that quick copy for the staff meeting and someone is printing a big print job; for instance, 20 manuals that are 50 pages each. Interrupt that job to make your copies and then finish the print job, all with the Interrupt button. It saves time and is easy to use.

Bytes Document Solutions

Altron Bytes Document Solutions (BDS) is Africa's leading document management technology and services company and the largest Xerox distributor in the world. It is the authorised Xerox distributor in 26 sub-Saharan countries offering the complete range of Xerox document equipment, software solutions and services. BDS forms part of JSE-listed Allied Electronics Corporation (Altron). http://bytesdocumentsolutions.co.za.

Xerox Corporation

Xerox Corporation is a technology leader that innovates the way the world communicates, connects and works. We understand what’s at the heart of sharing information – and all of the forms it can take. We embrace the integration of paper and digital, the increasing requirement for mobility, and the need for seamless integration between work and personal worlds. Every day, our innovative print technologies and intelligent work solutions help people communicate and work better. Discover more at www.xerox.com and follow us on Twitter at @Xerox.

Editorial contacts
Altron Bytes Document Solutions Tanya Moodley (011) 928 9111 Tanya.moodley@bdsol.co.za
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