KYOCERA Document Solutions South Africa announces partnership with SPL

Johannesburg, 07 Sep 2017
Read time 2min 00sec
(from left to right):
Back row - Gareth Cox, Christopher Cox, Natalie Larkins, Wayne Holborn, Chris Cox and Werner Engelbrecht
Front row - Karen Hewitt-Mustard and Sharon Pech'e
(from left to right): Back row - Gareth Cox, Christopher Cox, Natalie Larkins, Wayne Holborn, Chris Cox and Werner Engelbrecht Front row - Karen Hewitt-Mustard and Sharon Pech'e

KYOCERA Document Solutions South Africa (KDZA), a leading supplier of printing and document management solutions, has announced a new partnership with Service Parts Logistics (SPL), Africa's largest IT parts distributor.

Paul Wendlandt, Customer Services Support Manager at KDZA, says: "We will be using the spare part distribution element of the SPL business in the Sub-Saharan region. We anticipate reaching a large base of resellers that currently support our products, allowing for greater parts availability. This is a critical aspect of the resellers being able to offer superior service and support to their clients.

"Our aim with this appointment is to bolster the availability of service parts to support the products that KYOCERA currently has in our installed-base and for those we are bringing to the market."

"SPL has a specialist focus on the service industry and 29 years of experience in the very granular business of spare parts and long-life consumables (i.e. printer maintenance kits), which means that they are able to profile and hold large volumes of the stock that the market needs - and crucially that they are able to find interim solutions for resellers on non-stock items, and supply these on very short lead times."

Christopher Cox, Marketing Manager of SPL says: "This is a fantastic fit for both businesses - we're delighted to bring our skillsets to serve KDZA, and we're excited to be associated with this prestigious brand. I think we'll help KYOCERA's resellers grow the brand at a real grassroots level by allowing them to offer a fantastic service to their customers without the need to hold their own spare part stock. This will allow them to compete with some of the biggest brands in the imaging and print business."

Wendlandt concludes: "The traditional repair channel offered by KDZA partners is our primary service channel and will continue to carry the majority of our focus. KYOCERA, as a manufacturer, offers a varied range of products; some of the products do not fit our traditional model, therefore KDZA sees the need to explore partnerships with companies like SPL to ensure all customer needs are addressed."

Kyocera Document Solutions South Africa

Headquartered in Midrand, Kyocera Document Solutions South Africa is a country level subsidiary of Kyocera Document Solutions and is responsible for the sales and marketing of Kyocera printers and document solutions throughout southern Africa.

Kyocera Document Solutions South Africa is renowned for its tailor-made document solutions that provide a perfect blend of premium products, software solutions and professional services that increase an organisation's workflow efficiency, enhance employee productivity, minimise environmental impact and significantly reduce operating costs.

The company offers world-class monochrome and colour printers, multifunctional products, parts and supplies, as well as software solutions.

A key differentiator for the Kyocera brand is the primary focus on overall value as opposed to only considering the initial acquisition price. Its solutions portfolio and Managed Document Services division help customers to reduce costs and environmental impact, at the same time as improving the efficiency and reliability of common business processes.

Kyocera Document Solutions is a wholly-owned subsidiary of Kyocera, which is a leading manufacturer of high-tech ceramics, electronic components, solar cells and electronic office equipment. For further information visit

KYOCERA Document Solutions HQ

KYOCERA Document Solutions, headquartered in Osaka, Japan, is a leading manufacturer of document imaging solutions and document management systems, including colour and monochrome multifunctional products as well as printers and wide format devices. Kyocera's products are renowned for their unique long-life imaging components that provide greater reliability and less waste - resulting in a lower total cost of ownership (TCO) over the life of the product. The KYOCERA Document Solutions portfolio does not stop at hardware. A full suite of business applications and consultative services allow customers to optimise and manage their document workflow, unleashing the full potential of their hardware investment.

KYOCERA Document Solutions is a core company of KYOCERA, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. During the year ended 31 March 2017, KYOCERA's net sales totalled 1.42 trillion yen (approx. EUR 11.9 billion). For more information and press-ready photos, visit

Service Parts Logistics

Service Parts Logistics (SPL) was founded in 1989 and is Africa's largest IT parts distributor and market leader in service parts management in Africa and the Middle East. The business offers parts distribution, service parts solutions, importation, reverse logistics and warranty management and automation, and aims to be the sales, management and processing hub for service parts transactions for the ICT industries in Africa and the Middle East. SPL adds value to customer's businesses by bringing together innovative solutions with passionate customer service, and sophisticated parts and warranty automation. For more information visit

Editorial contacts
Marketing Department (+27) 11 795 4600
Kyocera Document Solutions Marcom Department (+27) 11 595 2600
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