Polycom's Trio just got better!

VC no longer limited to the huddle room.

Johannesburg, 28 Mar 2018
Read time 3min 20sec

"This is a game changer for Polycom and for Hardware Distribution," says Gail Holt, MD of Hardware Distribution.

Gail Holt, MD of Hardware Distribution.
Gail Holt, MD of Hardware Distribution.

The Realpresence Trio conference phone is the best conference phone Polycom has ever produced! With a 6m pickup range and advanced audio technology such as enhanced Polycom HD Voice and the patented Polycom NoiseBlock, RealPresence Trio has become the ideal solution for any meeting space that needs the best audio experience.

The Trio has and continues to offer a voice, video and content sharing standalone device, which enables employees to collaborate via both mediums and share data and presentations. The Trio provides an awesome user experience, and offers HD quality on both video and voice.

The impressive pick up range and high quality makes Trio the conference phone of choice for all size boardrooms; including the 20-seater corporate room.

"When Trio was released two years ago, the only limitation was the USB camera. This enabled video conferencing and content sharing on the trio, but 4x digital zoom confined the VC solution to the huddle room." continues Holt.

Here's the game changer!

Polycom has now released an Eagle Eye USB camera that can be used with the Realpresence Trio. This camera boosts a 12x Optical zoom, with pan, tilt and zoom functionality. The wide viewing range provides extra coverage without loss in quality - making the Trio now ideal for medium and large meeting rooms.

The camera can be controlled using a simple handheld remote, so that meeting participants sitting at the back of the room can be just as easily and clearly seen by others.

Customers who already have the Trio 8800 Collaboration kit in their meeting rooms can upgrade their video experience simply by purchasing the Eagle Eye USB; which is marketed at a very competitive price!

Polycom's Trio just got better!
Polycom's Trio just got better!

"To ensure interop, customers need to upgrade the Trio Collab kit to the latest firmware. The camera requires a configuration too, but this will be done before the product leaves our warehouse."

The ordering process has changed slightly. The customer wanting to install the Trio 8800 Collaboration kit for huddle rooms (typically 2 to 4 people), will order the standard Trio Collab part number. This includes the Trio conference phone, the Visual+ (which enables the video and content sharing) and the webcam.

If the Trio is being spec'd for a larger meeting room or boardroom, the customer needs to separately order the Trio 8800 conference phone, the Visual+ and the Eagle Eye USB camera. Premier partner maintenance is only compulsory on the Visual+.

The Polycom Trio benefits:

* Polycom's legendary voice quality. The Polycom Trio Family offers the most advanced HD Voice performance - ever.
* Business-class video and HD content sharing. When words are not enough, the Polycom Trio 8800 easily adapts so you can add content sharing and video conferencing.
* Broadest interoperability of any conference phones in its class.
* Skype for Business/Office 365 certified. Polycom Trio are the only certified Skype for Business/O365 conference phones on the market bringing the Skype for Business experience and functionality from the desktop to the conference room.


"Polycom RealPresence Trio is the conference phone reimagined. With their legendary voice quality and the additional capabilities of personal content sharing and business-class videoconferencing, Trio can be flexibly now deployed anywhere, from huddle rooms to boardrooms.

"The release of the Eagle Eye camera is very exciting news for the market - quality voice, quality video and content sharing at under R 70 000 (retail); is indeed a game changer!" concludes Holt.


Polycom helps organisations unleash the power of human collaboration. More than 415 000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, the broadest multi-vendor interoperability and unmatched investment protection. is an official Polycom distributor and supplies the complete range of Polycom voice solutions for SIP platforms and Skype for Business/O365, including the RealPresence Trio. All products are fully supported by their comprehensive portfolio of professional services. These services are designed to assist clients throughout every stage of a project and are fully tailored to suits the organisation's requirements.

Services include supply of demonstration and POC equipment, installation and pre-configuration, technical and support training, onsite technical support and assistance, onsite end-user training (both on the handset and the SfB client) as well as 2nd-tier support contracts.

Editorial contacts
hardware.distribution Gail Holt (+27) 11 467 9325
See also