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Eight reasons why successful ERP training is essential for your employees

Learn why ERP training is necessary for today's competitive market and the benefits of implementing ERP employee training for all end-users.

Johannesburg, 21 Feb 2023

Every business needs a strong ERP (enterprise resource planning) implementation strategy to effectively manage all the data and information from the company's different departments. This includes employees' activities, tasks and ERP software training, affecting how quickly the business can move forward and stay competitive.

As the world turns to cloud computing and ERP solutions, companies must be sure they are providing their employees with the proper training to become efficient and successful in their new roles.

With so much technology in our world today, it can be difficult to keep up. By getting trained on the latest ERP system, your employees are set to benefit from all of its benefits.

The benefits of ERP training are vital and contribute to a successful ERP implementation for all businesses. It’s not surprising why business owners fail to implement ERP in the first place. This can lead to many issues, including poor planning, lack of integration, high cost of implementation, etc. In the long run, this results in poor productivity, increased costs and lost opportunity. Businesses must recognise that ERP training is a requirement in today’s competitive market and the benefits of implementing a successful training program.

An ERP system is complex enough to be overwhelming and intimidating for any business owner. When training and managing an employee that uses ERP, it’s crucial to keep their eyes on the prize and focus on why they signed up for this training program. There are a variety of reasons why companies choose ERP systems; for some, it’s because they want to get more work done efficiently and effectively. For others, it’s because they want to automate their business processes and ensure that things run as smoothly and efficiently as possible. The truth is, no matter what your company’s reason is, when you hire an ERP user to work with your system, you’re hiring someone who understands the intricacies of your business. You’re giving them a job to do and trusting them with your company’s future.

In this PR, you will learn why successful implementation of ERP software training is necessary for today's competitive market.

Eight reasons your employees need ERP software training

A recent Gallup study found that 83% of companies said they believe their top management understands what’s happening in their business. But only 23% of respondents said their top managers have the knowledge to use what they know effectively.

Regarding ERP training for new employees, the most important thing is ensuring the training is effective. There are a few key things that you can do to make sure that your employees are getting the most out of their training.

First, you must ensure that you provide them with the correct information. They need to be able to understand the concepts that you are teaching them. If they cannot understand the material, they will not be able to apply it to their work.

Second, you must ensure that you provide them with hands-on experience. They need to see how the concepts they are learning can be applied to real-world situations. Finally, you must ensure that you are providing them with feedback. They need to see how they are doing and what areas they need to improve. If you can do these things, you will be well on your way to providing your employees with practical ERP training.

1. ERP training helps employees understand business processes

ERP systems play a significant role in business processes today. Because of the complexity of ERP systems, they are usually only fully understood by the employee who uses them, says Lyndon Marescia, Director of Adinga. This organisation provides educational resources for companies that use ERP systems. Employees can spend hours troubleshooting an error with no success, says Marescia, only to learn that there was nothing wrong in the first place. That leads to frustration and low productivity, he adds. To make sure employees understand their role in the ERP system, Marescia suggests providing training to explain the business processes in action.

2. Effective ERP training keeps employees focused on the business

Many people get trained to follow specific procedures and guidelines. But when it comes to getting employees up to speed on new business processes, training can be tricky. One of the best ways to get employees on board is to train them through ERP (enterprise resource planning) systems, a set of computer software programs designed to help businesses manage and maintain day-to-day activities such as purchasing, payroll, manufacturing, shipping and inventory. ERP gives companies centralised access to information and processes that help them keep track of their finances, personnel, products and business strategy.

3. ERP training allows employees to make better decisions

If you want to understand how ERP impacts your business, the best way to begin is to take advantage of the training opportunities available. Proper ERP training can help employees and end-users become familiar with key business processes and help them understand how the software and systems they use daily work together to produce great results for your company. Training is one of the best ways to increase productivity and efficiency within your business, but it requires a lot of planning and co-ordination on the part of management.

4. ERP training creates a culture of accountability

ERP training creates a culture of accountability by teaching employees how to use the system to its full potential. Practical ERP training ensures that employees understand how to enter data, create reports and use the system to its fullest extent. This knowledge makes sense of ownership and responsibility for the data and information within the system, as well as a willingness to take on tasks and projects that may have been outside their comfort levels. In short, ERP training creates a culture of accountability by instilling employees with the knowledge and confidence they need to use the system to its fullest potential.

5. Implement ERP training, boosts productivity

By having a solid set of skills, people will naturally strive to keep up with that level of performance and will also have a positive self-image. This is also true with employees who do not have the desired skills. It's easy for them to take an “out” instead of putting forth the effort to develop the talent, but this can be corrected with training and coaching.

ERP training can be highly beneficial to employees, as it can help to boost productivity and improve efficiency. Practical training for successful ERP implementation can help employees to understand better how to use the new system and can also help to improve their understanding of the company's processes. By providing employees with the tools and knowledge they need to be successful, ERP training can help improve the company's overall productivity.

6. ERP training helps your company operate at its best

An effective ERP training program will help companies become more productive, reduce operational costs and gain a competitive edge in today’s economy. By investing in the right training programs, companies can learn more about how their products, processes and procedures work and be better prepared for unforeseen circumstances.

7. ERP training builds a team culture

ERP training builds a team culture by teaching employees the importance of working together to achieve common goals. Practical ERP training for employees can help them understand how to use the system to its fullest potential and how to work together to get the most out of it. By building a team culture, employees will be more likely to work together to solve problems and improve the company's overall efficiency.

8. ERP training for new hires/entry-level end-user

Providing practical ERP training for new hires/entry-level employees is essential for several reasons. First, it ensures that employees are familiar with the company's ERP system and how to use it. This is important because the ERP system is the backbone of the company's operations and all employees need to be able to use it effectively. Second, it helps to avoid potential problems down the road. If employees are not adequately trained on the ERP system, they may make mistakes that could cause problems for the company later. Finally, it helps to improve employee morale. When employees feel like they are being adequately trained and can use the ERP system effectively, they are more likely to be happier and more productive.

Training your employees – increased productivity, ensure that your employees benefit from your investment.

ERP, or enterprise resource planning, software is a critical tool for businesses. It helps organisations manage their resources and business processes more effectively. However, ERP software can be complex and challenging to use. That's why it's essential to provide employees with ERP software training.

There are many benefits of ERP software training for employees. It can help them become more efficient and productive in their work. ERP software training can also help employees better understand the tool and how to use it to its full potential.

To be effective, ERP training for employees must be well-designed and tailored to the needs of the organisation and the employees. Here are eight tips for creating practical ERP training for employees:

1. Start with the basics: Before diving into the more complex aspects of ERP software, it's essential to provide employees with a basic understanding of the tool. This can be accomplished through introductory training sessions or materials.

2. Make it interactive: ERP software training should be interactive and engaging. Employees should be able to ask questions and get hands-on experience with the software.

3. Use real-world examples: Employees will be more engaged in the training if it uses real-world examples relevant to their work.

4. Incorporate different learning styles: Not all employees learn similarly. Incorporate different learning styles into the training to ensure that all employees can learn effectively.

5. Use multiple training methods: A mix of different training methods, such as classroom instruction, online tutorials and hands-on practice can be most effective.

6. Provide ongoing training: ERP software is constantly evolving. Provide employees with ongoing training to ensure they are up to date on the latest features and functionality.

7. Tailor the training to your organisation: The training should be tailored to your organisation's specific needs. It should address the way your organisation uses ERP software and the business processes it supports.

8. Evaluate the training: Evaluate the exercise regularly to ensure that it is effective and meets the needs of employees.

Benefits of implementing ERP system training – re-cap

1. Improved productivity and efficiency

ERP software training can help your employees become more productive and efficient. By learning how to use the various features and functions of the software, they will be able to work more quickly and accurately. This can lead to increased productivity and efficiency across your business.

2. Reduced training costs

Practical ERP employee training can help to reduce the overall costs associated with training your employees. You can avoid needing costly refresher courses or additional training by ensuring they are fully trained in using the software.

3. Enhanced customer service

ERP software training can also help enhance the level of customer service your employees can provide. By understanding how to use the software to its fullest potential, they will be able to better serve your customers’ needs. This can lead to improved customer satisfaction and loyalty.

4. Increased sales and profits

The improved productivity and efficiency gained from ERP software training can also increase your business's sales and profits. You can maximise your sales and profits by ensuring your employees can use the software to its fullest potential.

5. Improved decision-making

ERP software training can also help to improve the quality of decision-making within your organisation. By understanding how to use the software to its fullest potential, your employees can make better decisions that can positively impact your business.

6. Enhanced competitive advantage

ERP software training can also help to give your business a competitive advantage. By ensuring that your employees are fully trained in using the software, you can provide them with the knowledge and skills they need to succeed. This can help to put your business ahead of the competition.

7. Improved employee morale

ERP software training can also help to improve employee morale. Ensuring your employees can use the software to its fullest potential will make them feel more valued and appreciated. This can lead to increased loyalty and commitment from your employees.

8. Reduced turnover

The improved morale and increased loyalty gained from ERP software training can also lead to reduced staff turnover. By ensuring that your employees are happy and engaged in their roles, you can retain them for extended periods. This can lead to significant cost savings for your business.

Conclusion – ERP training – successful implementation of a crucial business tool

When running a business, it is essential to keep your employees focused on the task at hand – and your employees should also feel empowered to suggest new ideas. The main objective of training your employees is to help them perform tasks better. The first thing that is required is a well-planned process. There should be a formalised procedure followed to implement the new concept. This process must be communicated to all concerned employees. They need to understand the process and should get their feedback on it before implementation.

To ensure that all employees of the organisation have a firm grasp of the business processes, an ERP (enterprise resource planning) training program is a critical step for any organisation, no matter its size. Any company needs to have an adequate understanding of the process by which its operations run, as well as a firm grasp of its financials, because without this knowledge, the business will not function efficiently.

As your company grows, you have more work to do and often it becomes more complex and more time-consuming to keep up with your company’s operations. As such, it can be beneficial to hire an ERP consultant like Adinga to help train your employees and boost productivity. A survey found that small businesses, in particular, reported a positive impact from ongoing ERP training. By providing more consistent information about business processes, ERP systems can increase your business efficiency. The study also found that businesses were less likely to experience problems with ERP if their employees were adequately trained and maintained.

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