Cape Town, 04 Nov 2016
Cape Town Tourism's official Web site, Capetown.travel, helps visitors to the Western Cape plan their perfect holiday online. With over two million enquiries per year, Capetown.travel is the go-to Web site for both local and international travellers looking to visit The Mother City.
With the increased demand from international visitors to the site 24/7, Capetown.travel needed a resilient solution with a great uptime guarantee.
It opted to make use of Hetzner's Custom Hosting Solution (CHS), made up of a dedicated team that proactively monitors and responds to any server performance or capacity issues while simultaneously ensuring a 99.9% Web site availability - a critical factor in the success of such a popular tourism Web site.
"Hosting our mission-critical Web site with Hetzner ensures consistent performance and high availability, even during peak season demand," says Sulaiman Fredericks, eBusiness and ICT manager at Cape Town Tourism.
Through a consultative process, Hetzner's CHS team proposed a solution that could expand as Capetown.travel's user base grows and their needs evolve. "From when we first got in touch, Hetzner's CHS team maintained constant contact. We told them what we needed and they came up with the right technical solution for us. From the very start, we felt supported and understood," comments Fredericks.
CHS enables Capetown.travel to keep all their critical services online, including their popular mobile application, which gives users access to hundreds of recommendations, insider tips and maps. CHS seamlessly diverts traffic to a secondary server in the unlikely event of service disruption to the primary server, ensuring continuous uptime while improving the Web site's resilience.
For Capetown.travel, it was critical to choose a Web host that could handle both the volumes and technical requirements necessary to ensure their Web site won't let them down during crucial moments. "CHS supports us, so we can deliver on our visitors' expectations, whether local, national or international," concludes Fredericks.
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