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Deputy president recognises need for collaboration to address SA's skills shortage

Johannesburg, 05 Sep 2007
Read time 3min 40sec

The deputy president, Phumzile Mlambo-Ngcuka, has reiterated the need for the private sector to work with the public sector to address the skills shortage in South Africa.

Speaking at an event held to celebrate the skills development initiatives implemented by Business Connexion (BCX) in partnership with The Information Systems, Electronics and Telecommunications Technologies Sector Education and Training Authority (ISETT SETA) over the past two years, the deputy president said: "These initiatives have made a valuable contribution to Jipsa (the Joint Initiative on Priority Skills Acquisition) and we appreciate that contribution."

Jipsa, which aims to accelerate the acquisition of priority skills in the country, has recognised that the mismatch between the skills of graduates and the skills demanded by the economy contributes to graduate unemployment.

According to a report covering the period from March to December 2006, the skills that come with formal qualifications frequently fall short of industry expectations.

The deputy president highlighted the need for the public and private sectors to work together to overcome unemployment in the country. "Skills transfer is the single most critical intervention we can make, which will address 90% of the issues we face." These issues include unemployment, poverty and crime.

She emphasised the importance of the ICT industry and said the recent Presidential International Advisory Council (PIAC) on Information Society and Development discussed the need for digital migration, improving access to and the affordability of broadband, unbundling the local loop and creating an e-skills council to support and advise government on training requirements going forward. "It is spring for ICT in South Africa - I don't want to see us lose the momentum," she said.

Over the past two years, Business Connexion has run internship and learnership programmes, aimed at addressing the national skills shortage, by grooming participants for employment in the ICT industry. The programmes, which were supported and funded by ISETT SETA and are in line with the aims of Jipsa, will release 170 learners and 139 interns into the economy.

Oupa Mopaki, CEO of ISETT SETA, says: "Business Connexion is one of our valued partners and has done extremely well not only in creating learning opportunities, but also permanent employment for young learners who have successfully completed their skills programmes. It was a great pleasure working with Business Connexion."

Business Connexion distinguished its learnership programme from its internship programme by the focus the former took on school leavers instead of graduates. The learnership programme took unemployed school leavers through three different National Qualification Programmes at NQF level 5. These included desktop support, system development and systems support. At the completion of the theoretical phase of the programme, learners were placed within Business Connexion and given the opportunity to gain the workplace experience required by the qualifications.

The internship programme focused on final year IT graduates with the aim of developing them so they would be eligible for fulltime employment in the ICT industry. Line managers identified entry level vacancies for graduates that included junior customer engineer, junior support engineer, junior call desk agent and junior consultant, and the interns were placed within the organisation.

Each was assigned a mentor and was taught technical skills relevant to his or her position, which covered A+, MCDST, MCSE, MS Office, N+, Oracle, Remedy, SAP, SQL Server and SUN. Soft skills training, including personal development, effective communication and business ethics was also provided.

Business Connexion CEO Benjamin Mophatlane says the company recognises the need to invest in skills development, not as a CSI initiative, but as a business imperative. "Skills are the foundation of our business. It is vital that we contribute to skills development, particularly in the increasingly competitive ICT environment, or we will be left behind in a global market. I am proud that we have been able to work with ISETT SETA to touch the lives of so many people, in a way that will benefit the South African ICT industry as a whole."

Editorial contacts
Fleishman-Hillard Johannesburg Michael Williams (011) 548 2039
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