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HP improves visibility for companies

New software offerings help clients reduce complexity, save time and automate costly IT service configuration projects.


Johannesburg, 03 Sep 2012

HP recently introduced new offerings that improve visibility into the relationship between software and physical, virtual and cloud IT infrastructure, enabling organisations to reduce complexity and take control of their IT processes and services.

The new HP Configuration Management System (CMS) 10 includes new HP Universal Discovery software, which offers automated discovery capabilities to support the deployment and management of physical, virtual and cloud projects. Automated discovery capabilities enable clients to reduce costs and risks associated with service disruptions, as well as decrease the time spent on manual discovery by more than 50%.(1) In addition, HP CMS clients have recently seen an increase in speed of projects completed.(2)

HP Discovery software offerings are currently being used by 40% of the Fortune 50, as well as six out of the seven largest global automotive manufacturers, and four out of the five largest global telecommunication service providers.

HP CMS 10 enables enterprises, governments and managed service providers (MSPs) to:

* Save time by quickly discovering software and hardware inventory, as well as associated dependencies, in a single unified discovery solution;
* Speed time to value with a simplified user interface and enhanced scalability, allowing IT teams to consume and use rich intelligence hosted in the HP CMS;
* More easily manage multiple client environments within a single HP Universal Configuration Management Database (CMDB) with improved security, automation and scalability;
* Save money by automatically locating and cataloging new technologies related to network hardware, open source middleware, storage, enterprise resource planning (ERP) and infrastructure software providers; and
* Minimise application failure risks as a result of poorly constructed server clusters by introducing new server compliance thresholds.

"Clients have trusted Equifax for more than a century to deliver innovative, high-quality solutions - and our IT organisation is expected to deliver the same," said W Scott Hite, director, Technology, Global IT Asset Management, Equifax. "HP CMS software introduces a new category of intelligent discovery that adds tremendous value and helps support our ongoing mission of delivering the best services as quickly as possible. What HP has done for discovery tools is equivalent to what Apple has done for the cellphone industry."

With the growing adoption of cloud computing, organisations are under increasing pressure to deliver new services and scale existing ones. The complexities of cloud-based infrastructures, coupled with a lack of infrastructure visibility, have hampered organisation's ability to efficiently and predictably manage IT performance.

"CMDB implementations have additional complexity when there are requirements for dependency mapping, discovery and inventory tools," said Ronni Colville, vice-president and distinguished analyst, IT Operations Management, Gartner. "A unified offering that combines the best of both could offer users a more efficient means of tracking and modeling data-center services, applications and infrastructure."

HP CMS 10 also introduces capabilities specifically for service life cycle design and IT operations within both HP Business Service Management and HP IT Service Management. It includes the new HP Universal Discovery offering as well as Content Pack 11, HP Universal Configuration Management Database (UCMDB), HP UCMDB Configuration Manager and HP UCMDB Browser.

"Service disruptions within complex cloud and virtualised environments are difficult to identify and resolve," said Clive Brindley, Country Manager, Software, South Africa, HP. "With the new enhancements to HP Configuration Management System, IT executives now have the configuration intelligence they need at their fingertips to make rapid decisions to ensure consistent business service availability."

HP CMS 10 is a key component of the HP IT Performance Suite, the next-generation enterprise performance software platform that enables IT management to improve performance with operational intelligence.

Availability:

HP CMS 10 is available worldwide in 10 languages and sold through HP Channel Partners.
Additional information about the HP CMS 10 is available at www.hp.com/go/CMS.
HP's premier Europe, Middle East and Africa client event, HP Discover, takes place 4-6 December in Frankfurt, Germany.

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