Jacqui E’Silva
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Aug 14, 2018

CX to overtake price, product by 2020

In order to remain relevant businesses need to develop seamless customer experiences through tracking customer expectations, pain points and trends, says Freshworks.

Jul 11, 2018

The challenges of driving better customer experiences across marketing, sales and service

ITWeb Events spoke to Deon Scheepers, Genesys, about the challenges and future of CX.

Apr 12, 2018

Realising the real business value of cloud transformation

Nicolas Blank, Group CEO of NBConsult, speaks to ITWeb Events about its upcoming complimentary Webinar on this topic.


Moving GRC to the cloud

Mimecast's Brian Pinnock will be speaking at ITWeb Governance, Risk and Compliance 2018 about the key things organisations should consider before doing this.


Regulatory update on the global data protection regulation

ITWeb events spoke to John Giles of Michalson's, who will be presenting at the ITWeb Governance, Risk and Compliance 2018 event about how an organisation can remain defensible.


The impact of blockchain on business

Digital currencies and distributed ledgers/blockchains hold substantial value for emerging economies, but what are their implications and how, if at all, will they be regulated?


Creating credibility through risk and compliance controls

Third party risk expert at Liberty, Moroke Phajane, will be speaking at ITWeb Governance, Risk and Compliance 2018 on 20 February about how companies can enhance their brand and reputation by making these controls more robust.


POPI Act implementation at the Airports Company of South Africa

Compliance is a burden but also an advantage as the privacy of data subjects improves trust, says ACSA's Portia Simelane.

Jan 19, 2018

Conference on modernising national and regional payment infrastructures

Raivis Joksts, digital retail payments professional, Tieto, will present at the ITWeb Modernising National and Regional Payment Infrastructures Event in March 2018.


The role of GRC as a means of organisational intelligence

Unlocking the strategic intelligence value of GRC comes from the ability to timeously translate, communicate and transform gained data into effective decisions, says SITA's Mai Moodley.

Jan 15, 2018

The Knowledge Caf'e - time for innovation

Using a knowledge caf? for knowledge sharing and exploring new ideas to create open, nonjudgmental environment, says Tobin.


The legal and regulatory considerations of blockchain

Nerushka Bowan will be facilitating a workshop on this topic at the ITWeb Governance, Risk & Compliance 2018 event in February.