Companies are fettering away valuable income and commercial opportunity on legacy telecoms systems, says Rob Lith, business development director at Connection Telecom.
WebRTC embeds communications functionality in browsers and operating platforms to enable casual communication between browsers or apps, says Steve Davies, technical director of Connection Telecom.
You don't buy a car to travel from the airport to the conferencing destination; you grab a ride on Uber or book a ticket on the Gautrain, says Sacha Matulovich, marketing and sales director at Connection Telecom.
Technology revolutionises videoconferencing, to the point where you no longer need special hardware, locales or applications, says Rob Lith, business development director Connection Telecom.
Zendesk is?a cloud-based incident management application that?integrates feeds from multiple customer communications channels, says Rob Lith, director at Connection Telecom.
Connection Telecom's hosted communications platform?has been making inroads as the core switching app for?hosted contact centres, says?Rob Lith, director of Connection Telecom.