Improving customer service operations is a change management process that requires co-ordinated effort across people, processes and technologies, says Milan Kumar, VP of Global Delivery at Nihilent Technologies.

Predictive analytics help HR leaders to identify which employee requires what type of workshop.

A data warehouse allows investigation of corporate data from several perspectives, uncovering key insights that drive corporate decisions, says Jay Shah, associate VP at Nihilent Technologies.

Often referred to as the new Internet by enthusiasts, this technology may cause massive disruption in sectors like finance, says Yogesh Singh, Head, Fintech and Managed Services, Nihilent.

Jay Shah, ERP Practice Head, Nihilent, provides a background of how BI evolved and what can be expected from a BI solution.

It was awarded the Silver award for the fastest implementation across Africa for the year 2016.

The company has won the Best Corporate Film award from the Public Relations Council of India.

We take a look at Agile models, which all in practice, follow concepts and principles which can be integrated with DevOps.

India-based ICRA Techno Analytics has now been renamed Nihilent Analytics.

It has partnered with a human talent solutions company to provide training to local South African matriculants.

The success follows a long journey of almost three years, culminating in the release of new products to Nedbank's corporate and business banking clients.

The global consulting and solutions integration provider will help Brightleaf develop its next-generation semantic intelligence engine.