Tarryn Giebelmann
4:50

Top considerations for HR app that drives employee engagement

Businesses must digitise their HR functions to attract young talent and keep their workforce engaged, says HR Artis.

5:30

Speed, trust, culture: The three biggest trends in data and analytics

Extreme data is one of three major trends driving data and analytics today, says tdglobal.

5:10
Apr 24, 2019

Reducing the attack surface

Advanced endpoint security is just one tool in your arsenal.

4:50
Apr 5, 2019

I get by with a little help from a chatbot

Freshworks has taken an omnichannel approach to customer service, using chatbots to service simple requests and human interaction for more complex issues.

7:20

Standing out in a crowded MSP market

MSPs must start measuring and metering themselves against best-in-class customer service scores and service desks, says ConnectWise.

4:50
Feb 19, 2019

Robotics makes banking accessible

Facilitating financial inclusion with robotic process automation and facial recognition technology.

3:30
Feb 1, 2019

Endpoint security needs new approach

To protect networks from rogue endpoints, enterprises need a real-time network management and security system, says Bateleur Software.

5:40
Jan 24, 2019

The future of tech: it's time to ask the hard questions

We need to get comfortable with answering uncomfortable questions about new technology, especially if the trade-off is a better future for everyone, says Leana Steyn, manager at Falcorp.

6:20
Dec 14, 2018

Four channel trends for 2019

Next year is going to be the year of the customer, says Greg Lalle, senior VP of International Sales and Strategy at ConnectWise.

5:40
Nov 29, 2018

Mainframe rehosting doesn't have to be a big bang approach

A more effective approach to mainframe rehosting is a staggered, application-by-application, user-by-user approach that leverages bidirectional data replication capabilities, says Sam Selmer-Olsen, MD of Bateleur Software.

4:10

Wired, wireless and network security: the continuity trifecta

All businesses need SDN, virtualisation, collaboration, WiFi, BYOD, IOT and cloud... but don't forget the network.

6:00

The customer journey

Why MSPs should get maniacal about customer service.

Tarryn Giebelmann
Sub-Editor

Tarryn Giebelmann, ITWeb's Sub-Editor