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Dr Hanlie Smuts

Associate professor, Department of Informatics, University of Pretoria

Dr Hanlie Smuts has been an associate professor in the Department of Informatics at the University of Pretoria since 2017.

During her tenure in the industry, her role aimed to deliver consistent customer relevance across all digital touch points by empowering customers through convenient and effective self-service, and by driving growth through personalised digital offerings and adjacent ecosystems.

Her lecturing and research role focuses on IT and the organisation, with particular emphasis on Society 5.0, digital transformation, big data management, artificial intelligence and knowledge management. Dr Smuts is deputy chair of the Knowledge Management South Africa (KMSA) board and has published several papers and book chapters in her field of study.

Articles

4:00
CIO ZoneJan 20, 2022

Feeding a knowledge-intensive society

The increasing innovative use of artificial intelligence and knowledge management will ensure an integrated organisational capability in Society 5.0.

5:40
CXApr 14, 2021

Humanising tech, from UX to impactful human experience

Society 5.0 sparks a dramatic societal shift − a vision of the future that hinges on digitalisation, human-centred artificial intelligence and trusted sharing of data.

7:00

Enterprise Architecture 2.0: Key consideration for digitalisation

To deal with the pace at which tech and competition move, companies must use all the tools at their disposal to timeously incorporate digitalisation into their core business.

5:10

Collaboration of human and machine for knowledge work

To create business value from data-driven decision-making, organisations must apply the insight from both knowledge workers and intelligent machines.