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Brent Flint

services executive for Dimension Data Middle East & Africa.

Brent Flint is services executive for Dimension Data Middle East & Africa. He has been a part of the Dimension Data team for 20 years, occupying strategic leadership roles in critical business areas through many of the company’s most critical milestones and evolutionary steps. During his tenure as GM for Services Sales, he developed the sales strategy for long-term deals and managed the services production management function. He then took on the role of senior GM for Services in 2007, driving the Middle East & Africa’s strategy, including the Services strategic initiatives execution plan. Under his leadership, the Services business exceeded its budgeted targets for FY08 and FY09. Flint has also been key in driving visibility across the Services organisation and creating a culture of “running a business” – not just a delivery arm. This has led to the Services team enjoying a record year in terms of new Services contracts across Middle East and Africa, and growing revenue by over 17% to R2.9 billion. In his current role as services executive, Flint focuses on providing management and strategic leadership to the Services team. He brings with him a wealth of experience and an intimate understanding of the IT services market across the region. Flint has strong relationships at a global level and actively helped shape the Dimension Data global development roadmap, including the execution of projects such as Uptime. Flint has a strong background in core business and technology areas. These include client engagement, IT service management and managed services consultative selling in the general commercial space, and Microsoft infrastructures, Cisco routers, LAN, security and voice, and systems management in the technology space. He has a solid bank of academic qualifications, including being selected for the Global Leadership Development Programme through the Gordon Institute of Business Science, the Management Advancement Programme through Manchester Business School, and numerous technical courses with DCIS, Cisco, Cabletron and other influential vendors.

Articles

6:30

Not all SLAs are created equal

Adopting a more analytical approach to service level management can go a long way to making sure businesses are making the right decisions when managing cost-efficient service levels, says Brent Flint, services executive: Dimension Data MEA.

5:00
IT projectsMay 30, 2012

Successful projects don't just happen

Paying attention to the challenges and reasons behind project failure will help to avoid these pitfalls.

4:40
Managed servicesAug 19, 2011

Two birds with one stone

Effective managed services embed compliance into regular maintenance activities.

3:00

Maximise managed services contracts

Market pressure means companies look for maximum efficiency from their managed services contracts, says Brent Flint, services executive for Dimension Data, MEA.

2:20
SkillsApr 8, 1998

Technology brain drain: on-site maintenance the answer

The "brain drain" has had a considerable impact on South African companies` ability to adequately maintain and support mission critical installations, writes Dimension Data Networking technical services manager Brent Flint.