Articles
Is our fascination with measurement the very reason we fail to provide great personal service experiences?
Should companies outsource mission-critical services, and how should the service provider deliver these?
Outsourcing the management of a modern IT infrastructure can have a positive impact, but the decision to outsource must be based on value.
Adopting a short-term approach to IT infrastructure could leave companies with a ticking time bomb.
Managing the business case life cycle improves IT project success rates and ROI, says Allan Wattrus, business development manager, Unisys Africa.
Companies should view total cost of ownership (TCO) models as a starting point to improve business, says Allan Wattrus, practice director at Unisys Africa.