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An all-in-one application suite lets the contact centre activate only those applications it needs.
There is a vast range of hosted unified communications solutions for the contact centre.
Companies should not opt for a band-aid solution that temporarily patches an immediate problem, says Fokion Natsis, Interactive Intelligence country manager.
The phone is the most effective method for collecting debt.
Articles About Fokion Natsis (1)
The contact centre sector is growing and shows no sign of shedding jobs as a result of technology advancements.
