Articles
Understanding customer behaviour and creating services around client needs will lead to sustainable positive experiences.
Dealing with clients via virtual reality provides a more memorable experience.
Most referral systems are not based on objective information, and are often linked to the same back-end services.
Getting to the right person with relevant information is not as simple as it sounds.
Not all costs are quantifiable or transparent, like the cost of a lack of innovation or access to front-line technologies.
Cloud solutions provide multiple applications and different user profiles to access various levels of functionality.
How quickly can your company's cloud solution scale?
Services will go down at some point, but proactive planning can make the world of difference.