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Highly capable AI agents can now have customer conversations at the level of human experts which is set to change the customer service landscape forever.
On 1 September, South Africa’s retirement savings landscape is set to undergo one of its biggest shake ups since the dawn of democracy 30 years ago.
Three hundred and sixty-two billion. That’s roughly how many emails are sent every day globally.
It took just two months for ChatGPT, the most popular generative AI tool on the market, to reach 100 million users.
In South Africa, besides English, you’ll probably get one or two at most.
There is no escaping the fact that South Africa has a severe and deep-seated debt problem.
For most people, Black Friday is a chance to buy that must-have item they’ve had their eye on for months.
Ryan Falkenberg, co-CEO, CLEVVA, explains why it may be the ideal model for your business.
Articles About Ryan Falkenberg (11)
Going beyond chatbots, digital agents tap into GenAI to solve problems for customers.
The local Web platform developer prepares to offer its solutions globally after inking a partnership with UK-based Blue Prism.
Ryan Falkenberg, co-CEO, CLEVVA says IPA digital workers can ease errors like this out of the system, or flag them for a human to make a decision on and correct.
