Majuda debuts SME call recording suite
Majuda Express, based on AudioCodes' SmartWORKS call recording technology, is an affordable solution targeted at the SME market.
Majuda Corporation unveils Majuda Compliance Module
The solution removes sensitive data from a particular part of a call, and any related screenshots during that interaction.
Majuda Corporation launches Majuda Cloud
The compliant enterprise call recording and quality management solution is available for hosted phone service providers.
Majuda launches Remote Link
The Majuda Remote Link solution lets companies securely consolidate recordings and metadata from “branch sites” to a central location.
Call centre monitoring: merging compliance, service excellence
Logging and monitoring telephonic transactions of call centres with customers is a key aspect for organisations to achieve legal compliance, says Majuda Software Southern Africa.
New legal landscape: call logging a must!
Companies must implement best business practices regarding risk mitigation, governance and compliance, says Majuda Software Southern Africa.