Articles
Some leading South African retailers have just lately shown how data can unlock the future of online shopping, and provide insight into customer behaviour.
Retail data is the best there is, but are retailers truly seizing this great opportunity not only to revitalise their own operations, but to open new revenue streams?
As the world struggles back to something like normality, retailers need to look at the role of brick-and-mortar in an increasingly omni-channel world.
Retailers face headwinds in 2022 on many fronts, with disturbed supply chains and their impact on customers only one such issue.
SA, and possibly Cape Town in particular, can become Africa's Silicon Valley, but we need to create an eco-system of support for all internet of things start-ups.
The fourth industrial revolution is characterised by a fusion of tech that is blurring the lines between the physical, digital and biological, creating endless possibilities.
Digital transformation is not a silver bullet, as it is a fact that few digital initiatives will result in a 10x factor of change − contrary to the claims of some consultants.