Planning for disruptions to business
Business continuity planning must become a part of everyday work and risk management at an organisation, says Ashley Ellington, MD, Softline Enterprise.
Tech can transform logistics industry
A company's supply chain must be adaptive and responsive, says Ashley Ellington, MD, Softline Enterprise.
BI takes self-service route
Business intelligence self-service platforms seem like the perfect partnership between IT and business, says Ashley Ellington, MD of Softline Enterprise.
CRM is critical to customer retention
A CRM solution helps extend customer service delivery through 24/7 self-service solutions, says Ashley Ellington, MD of Softline Enterprise.
The mobile realities of CRM
The growth in mobility has changed the way enterprise customers conduct business, says Ashley Ellington, MD of Softline Enterprise.
Information drives the supply chain
Integrated applications are critical to any supply chain`s success, says Ashley Ellington, MD of Softline Enterprise.
Making the CRM, ERP connection
Automation of CRM and ERP applications is now a must-have, says Ashley Ellington, MD of Softline Enterprise.
SA lags in supply chain management
Most mid-market companies have yet to adopt supply chain management technology to drive competitive advantage, says Ashley Ellington, MD, Softline Enterprise.
The art of developing skills
The industry must work to collectively ensure employees and graduates are guided along career paths that suit them.
Adaptability is key
Software needs to be as flexible as the businesses it serves, says Ashley Ellington, MD of Softline Enterprise.
Industry must guide graduates
The difficulty in developing IT skills is the length of time this requires, says Ashley Ellington, MD of Softline Enterprise.
Final rules of CRM
Implementation, training, testing and customer satisfaction are vital rules of CRM.