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Is your business ready for micro-moments?

Micro-moments refers to the moments when people reflexively turn to a device to act on a need to learn something immediately, says Merchants.

Harnessing customer experience metrics for profit

Metrics help businesses measure the risk of losing customers, and identify areas for improvement, says Merchants.

Therese van Wyk

Merchants renews Australian deal

The Dimension Data division will continue to run the Cape Town-based centre.

Oz contact centre opens in CT

Merchants scores a R60 million deal to establish the first Australian contact centre in Cape Town.

Paul Vecchiatto

Articles About Merchants (12)

PAPSS, Onafriq launch new trade rail for West Africa

The new service particularly targets small businesses, enabling them to have a cost-effective way to reach customers and suppliers across the border.

Mogo, Geidea launch strategic fintech alliance

The partnership, according to both companies, facilitates an integrated payment ecosystem, enabling merchants to provide enhanced end-user experience.

Flutterwave stablecoin wallets poised to disrupt the market

The company says in order to boost business growth in Africa, we must make it secure, accessible, and affordable for businesses to accept all types of regulated payment methods, including stablecoin.