Articles
Micro-moments refers to the moments when people reflexively turn to a device to act on a need to learn something immediately, says Merchants.
Metrics help businesses measure the risk of losing customers, and identify areas for improvement, says Merchants.
The Dimension Data division will continue to run the Cape Town-based centre.
Merchants scores a R60 million deal to establish the first Australian contact centre in Cape Town.
Articles About Merchants (12)
The new funding will help the start-up accelerate product development and merchant adoption in South Africa, Kenya, and Nigeria.
M-PESA Global Payment aims to ease the burden of traditional banking barriers on merchants and businesses.
The telecom company can now unlock smartphone ownership and provide credit access based on an AI-assisted credit rating algorithm.