The next wave of innovative technologies such as AI, blockchain, virtual and augmented intelligence will see the creation of The Cognitive Enterprise, says Ocular Technologies’ Pommie Lutchman.
In the transition from the information age to the automation age, people need to change their relationship with technology, says Pommie Lutchman, CEO at Ocular Technologies.
The fast adoption of voice-activated devices to engage consumers can add value to overall business strategy, says Ocular Technologies CEO Pommie Lutchman.
Viewpoint: Imitation is the sincerest form of flattery
While customer service is the same now as it was many generations ago, the expectations of today's customers have changed significantly, saysOcular Technologies.