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As it stands, WhatsApp Business is a strong self-service channel says Dori-Jo Bonner, Strategist at Striata Africa.
In South Africa, e-commerce went from making up just 1.8% of total retail sales in 2018 to just over four percent in 2021 says Dori-Jo Bonner, Strategist, Striata Africa.
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Women and girls remain critically underrepresented in SA’s tech space, say local industry pundits.
