Nicolette de Wit | Contributor

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Nicolette de Wit

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May 6, 2016

Fuelling customer loyalty through innovation in technology

Organisations need to be customer-centric to thrive in a competitive economic environment, says Nicolette de Wit, CEO of Intuate Group.

Document assembly software needed by financial institutions

Wasted time costs companies over R300 000 per information worker per year, and amounts to a loss of 21.3% in an organisation's total productivity, says Nicolette de Wit, CEO of Intuate Group.

Unlocking value with improved social customer experience

Businesses know how to deploy phone, e-mail and chat customer service but now need to have plans to handle social media interactions as well, says Nicolette de Wit, CEO of Intuate Group.

Intuate Group

Articles About Nicolette de Wit (6)

2:50

BI and Data Analytics

Mar 19, 2020

Intuate Group and UK-based Lokulus launch advanced customer experience platform

The self-service capabilities, process automation and streamlining of manual processes that define the CEM platform enable quicker and easier customer interactions, says Tanica van As, Marketing Communications at Intuate Group.

3:00

Digital Economy

Jan 28, 2020

The contact centre reimagined

Intuate Group says its digital solution will change your definition of omni-channel.

2:30

Business

Aug 12, 2019

Intuate Group presents flexible contact centre offering

The Nixxis Unified Digital Communication platform will levy no additional licence fees should an agent utilise more than one communication channel at a time.