Richard Firth | Contributor | ITWeb

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BPM is dead. Long live BPS

Business process socialisation will allow machines to answer a digitally connected consumer automatically via bots, AI or AR, says Richard Firth, CEO of MIP Holdings.

Should CPA firms add consulting services to their stable?

CPA firms are making a crucial mistake by managing auditing services as if they were consulting practices, which impacts on audit integrity, says Richard Firth, CEO of MIP Holdings.

Skyrocketing fees negatively affect blockchain

Until last year, blockchain fees remained low, but this is no longer the case, says Richard Firth, CEO of MIP Holdings.

Investing in STEM skills crucial to SA's development

The basic education sector in SA needs to increase the number of institutions that focus on critical subjects like science, technology, engineering and mathematics, says Richard Firth, CEO of MIP Holdings.

How many jobs will be lost to technology?

The pace of technological change is seeing certain skills become obsolete, while the demand for new skills rises at an unprecedented pace, says Richard Firth, CEO of MIP Holdings.

Minding the 'app gap'

Mobile applications should be simple yet offer full functionality by embracing the new B2B2C, says Richard Firth, CEO of MIP Holdings.

Dear Film and Publication Board... Free our kids!

Attempts by the department of communications and the Film and Publications Board to impose restrictions on digital channels should be rejected, says Richard Firth, CEO of MIP Holdings.

The payslip of the future

HR practitioners are uniquely positioned to harness technology to speed up recruiting, boost productivity, and increase efficiencies, says Richard Firth, chairman and CEO of MIP.?

Gamification: the future of service delivery

Gamification is becoming the means through which companies are managing their service levels in a digital world, says Richard Firth, CEO of MIP Holdings.

Mobile app development

Long live app composition

There is much that still needs to be learned about mobile app development in terms of designing, building and deploying really great ones, says Richard Firth, CEO of MIP Holdings.

A strategic approach to digital education essential

This will also save schools money in the long run, says Richard Firth, CEO of MIP Holdings.

Putting power in members' hands

Technology can enable the policyholders to own, manage and utilise the funds themselves, says?Richard Firth, CEO of MIP Holdings.