Erwin Bisschops is a senior solutions architect at Harvey Jones Solutions, the business performance management company specialising in providing business intelligence (BI) solutions on the Microsoft platform in Africa. Bisschops has over 10 years of international experience in BI as a solutions architect, data warehouse (DWH) designer, OLAP specialist, project manager and business analyst on multiple platforms. In the past he has conducted the National DWH Survey in The Netherlands. He has implemented BI environments for cellular service providers, insurance companies, healthcare organisations, manufacturing environments and retail organisations. He developed the DWH doctor service, which focuses on coaching clients and assessing existing data warehouse environments in order to maximise companies' ROI and the professionalism of that environment. He formed a "no-nonsense" approach that, depending on time and budget, realises the best possible leverage on available resources. This does not necessarily only entail consultancy, but also DWH training or putting together a mentoring programme, since transfer of knowledge is key.
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