Speakers


 Amit Singh  Senior Service Deliver Manager, SANBS Tuesday, 20 February 2018, Summer Place, Hyde Park
Senior Service Deliver Manager, SANBS

Amit is a highly experienced, dedicated and driven Senior Manager in Service Delivery.

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 Antoine Paillusseau  CEO and Co-founder, FinChatBot Tuesday, 20 February 2018, Summer Place, Hyde Park
CEO and Co-founder, FinChatBot

Antoine Paillusseau is the CEO and Co-founder of FinChatBot, a technology solution that enables financial clients to connect with and add immediate value to its customers.

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 Asif Hoosen  Head: Marketing and Product, Audi South Africa Tuesday, 20 February 2018, Summer Place, Hyde Park
Head: Marketing and Product, Audi South Africa

Asif Hoosen is currently head of marketing and product at Audi South Africa overseeing marketing.

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 Clint Payne  Program Manager, Customer Experience, MultiChoice Tuesday, 20 February 2018, Summer Place, Hyde Park
Program Manager, Customer Experience, MultiChoice

Clint started his customer experience journey over a decade ago and since then he’s lived as a Customer Experience expert.

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 Deepak Prabhu  Vice President - Consulting and Design, Nihilent Tuesday, 20 February 2018, Summer Place, Hyde Park
Vice President - Consulting and Design, Nihilent

Deepak Prabhu leads consulting and design at Nihilent.

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Eloise Boezak, Head of Customer Experience,  African Bank Eloise Boezak  Head of Customer Experience, African Bank Tuesday, 20 February 2018, Summer Place, Hyde Park
Head of Customer Experience, African Bank

Eloise Boezak has spent her 19 year career, fine tuning the balance between the science and art of connecting and engaging with diverse stakeholders.

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Eloise Boezak, Head of Customer Experience,  African Bank
 Ginelle Makhado  Senior Digital Manager, MTN Group Tuesday, 20 February 2018, Summer Place, Hyde Park
Senior Digital Manager, MTN Group

Ginelle Makhado is currently a Senior Digital manager with 10 years’ experience in product development.

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 Julia Ahlfeldt  Certified Customer Experience Professional Tuesday, 20 February 2018, Summer Place, Hyde Park
Certified Customer Experience Professional

Julia guides organizations on how to gain market leadership through customer-centricity.

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Khwathelani Tshikovhi, Client and FA Experience Improvement and Monitoring, Liberty Group Khwathelani Tshikovhi  Client and FA Experience Improvement and Monitoring, Liberty Group Tuesday, 20 February 2018, Summer Place, Hyde Park
Client and FA Experience Improvement and Monitoring, Liberty Group

Khwathelani is currently a client and adviser experience improvement manager at Liberty Group in South Africa.

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Khwathelani Tshikovhi, Client and FA Experience Improvement and Monitoring, Liberty Group
 Lynton Peters  CEO, One Cart Tuesday, 20 February 2018, Summer Place, Hyde Park
CEO, One Cart

Lynton Peters is currently the Founder and CEO of OneCart, an online on demand e-commerce platform that is disrupting the FMCG retail industry and changing the way consumers shop for groceries and essentials online.

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 Renier Jansen van Vuuren  Head Of Customer Experience, Momentum Investments Tuesday, 20 February 2018, Summer Place, Hyde Park
Head Of Customer Experience, Momentum Investments

Renier has been with Momentum for 19 years; simply because he loves Momentums’ culture.

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 Rozina Atanassova  Head: Personalisation, Lead and Campaign Analytics, Old Mutual Tuesday, 20 February 2018, Summer Place, Hyde Park
Head: Personalisation, Lead and Campaign Analytics, Old Mutual

Rozina applies creative and strategic skills in the conceptualising, management, co-ordination and roll-out of successful digital communications, marketing and new product development projects for both internal and external applications in South Africa and across the African continent.

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