SA telcos fail to deliver customer satisfaction on social media

In this week's tech news roundup, South Africa’s telecommunications industry continued to experience significant challenges in resolving customer complaints posted across social media platforms in 2023, lagging behind other industries, such as banking, insurance and retail. This is according to the latest South African Telecommunications Sentiment Index, conducted by PwC South Africa, in collaboration with data-as-a-service firm DataEQ. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #telcos #networking News Links:

Published on 15 June 2024