Digitisation lifts Capital Appreciation’s interim results
CX now top priority for sales, growth
Contact centres become escalation centres as customers self-serve
Personalisation changing B2B, B2C engagement
Integrated enterprises need to optimise the use of AI for better CX
SASSA success built on cloud, collaboration
Growing digital appetite lifts Capital Appreciation
White paper: Go to the cloud the smart way with an optimisation and licensing assessment
Lean start-up cycle: Modern measuring with monitoring, metrics
Partnerships, crypto bridges and fintech innovation change the payment landscape
Successful cloud strategies need business drivers
Capital Appreciation side-steps COVID-19 impact in year-end results