Following the curatorship and freeze on all Saambou and 20Twenty accounts on 9 February, the 20Twenty call centre is today telling customers that up to R4 000 can be withdrawn from their accounts tomorrow.
Credit card and cheque account holders will also be able to use these facilities with a limit of R4 000 if they have the funds available in their accounts. Account holders who have a negative balance will not have access to any further funds.
Up to R1 000 will become available for withdrawal from 1pm today, providing customers have a positive balance of at least that amount.
In a brief statement on the 20Twenty Web site, CEO Christo Davel apologised to 20Twenty account holders for the inconvenience caused by the freeze, saying: "The reason you haven`t heard anything from us is that while Saambou is under curatorship, we`re restricted in what we`re allowed to communicate.
"It`s agonising for us, and we`re well aware that it goes against everything we`ve ever said to you about being transparent - but until we have something concrete to tell you, we ask you to try and understand our position," says Davel.
20Twenty has also advised that its Web site should be operational from tomorrow for transactional purposes, although it warned that there are time restrictions on when transactions can take place, as well as conditions on how long it will take for the transactions to be effected.
Speculation on what caused Saambou`s sudden fall was fuelled today by a report pointing to Saambou loaning up to R200 million to staff to purchase Saambou shares.
ITWeb`s story on the possibility of 20Twenty folding elicited extensive feedback from 20Twenty clients, ranging from outrage at the lack of transparency, to pledges of support.
The 20Twenty Web site is also running a forum for clients to vent their frustrations and concerns - or, as in a number of cases - pledge their continued support.
However, the virtual bank remains shackled by the same restrictions as majority shareholder Saambou, leaving clients waiting in anticipation for the latest developments.
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