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Fintech

Nedbank tests next-gen self-service branches

Mall-based kiosks become central to Nedbank’s strategy, as it transforms traditional branches into tech-enabled service centres.

Sibahle Malinga

Absa’s AI chatbot reaches 1.6m users

The big-four bank reveals its AI-based chatbot handles over 100 000 queries per month from 1.6 million users.

South Africa shows Africa how to make MVNOs work

SA’s mobile virtual network operator market races ahead as Africa struggles to turn licences into growth, Africa Analysis reveals.

City of Cape Town

More council centres go cashless in Cape Town

The City of Cape Town expands cashless payments to more customer interaction and motor vehicle registration and licensing offices.

Lesaka Technologies

Lesaka brings data science to SA’s spaza economy

The fintech firm rebrands Kazang Insights, while expanding its data analytics strategy across informal retail, payments and hospitality.

NSFAS fintech partners to challenge contract cancellations

In this week's tech news roundup, Fintech partners contracted to disburse monthly allowances to NSFAS-funded tertiary students have challenged the allegations levelled against them, saying they are considering legal action. eZaga and Tenet Technology have denied the allegations made against them and claim to not have received the full report in which these were made Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #sita #nsfas https://www.itweb.co.za/content/DZQ58MV8yPAvzXy2 https://www.itweb.co.za/content/rxP3jqBEax8MA2ye https://www.itweb.co.za/content/xnklOvz1dnYq4Ymz https://www.itweb.co.za/content/dgp45vaBPVJ7X9l8 https://www.itweb.co.za/content/P3gQ2qGAPrg7nRD1

Keeping the human in the finance loop

Microsoft's new AI agents can automate accounts payable from end to end, but finance leaders must decide where to draw the line, says Claire van der Merwe, practice head for Dynamics 365 Business Central Consulting at Braintree.

Jem raises $8.4m to expand AI-powered platform

The workforce management platform serves 250 000+ frontline workers across 200+ companies and plans to expand its AI-native offering.

Absa boosts tech spend 7% to R8.8bn

Investment focuses on strengthening digital infrastructure, enhancing cyber security, and advancing data, cloud and AI initiatives.

Huawei Cloud drives African FinTech innovation

Mark Wang, Solution Architect at Huawei Cloud Southern Africa, spoke to ITWeb about Huawei being a strategic partner in the banking sector. He also addressed challenges for banks in SA and potential growth in the payment ecosystem for customers. #huaweicloud #fintech #digitalbanking

Crypto holders becoming targets for kidnappers

Criminals increasingly use home invasions, kidnappings and hostage situations to force crypto holders to surrender their assets.

Standard Bank Group

Standard Bank transitions to AI-enabled organisation

The bank scales AI across relationship management, payments and lending, while investing in governance, skills and infrastructure.

Case study: Healthcare provider modernises finance with Sage Intacct from ALNET Technologies

Sage Intacct provided a single financial platform capable of managing multiple hospitals and entities while delivering real-time financial insight across the group.

Alnet Technologies

Sybrin strengthens East African presence to support Ethiopia’s digital payments modernisation

Sybrin has partnered with Moti Engineering to support Ethiopia's digital payments modernisation, focusing on automation, fraud resilience and operational efficiency.

Blu Label Unlimited

Blu Label earnings hit by Cell C restructuring

The company expects earnings per share, headline earnings per share and core HEPS to fall by more than 20% for the year ended 31 May.

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