Local Microsoft development powerhouse 3fifteen, was recently announced as the winner of the Customer Experience Initiative Award by Microsoft, at its annual Partner Awards, held at the International Convention Centre, in Durban. This is the second time in four years that 3fifteen has received this coveted award from Microsoft.
The Customer Experience Award is reserved for, and recognises, Microsoft partners that have excelled in the area of customer satisfaction and service delivery, and is a prestigious recognition of the service and innovation excellence of Microsoft partners.
In order to even be considered a finalist, partners needed to demonstrate an understanding of their customers' needs, and develop unique and relevant approaches to customers in and out of project delivery - both in the good times and the difficult times.
James Baber, CEO at 3fifteen, comments: “I am extremely proud that 3fifteen has received such a prestigious award and I would like to thank all our customers and Microsoft for their support. The award confirms that 3fifteen's approach to customers, project delivery, and post project support is of an extremely high standard.”
Monique Lincoln-Burbidge from Microsoft added: “3fifteen have grown their customer satisfaction scores significantly over the last year. They have a very solid and structured customer engagement strategy in place. Their extensive support options are aimed at retaining customers and maximising customer loyalty. Well done, 3fifteen!”
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3fifteen
Local Microsoft development powerhouse 3fifteen, is a Microsoft Gold Certified Partner and has competencies that include information worker (collaboration, portals and enterprise content management), business intelligence, data management, SOA and business process, customised application development and Microsoft business solutions specialising in customer relationship management (CRM).
The company is 57% owned by Britehouse and 43% owned by its management team. Britehouse is in turn 40% owned by Dimension Data; 30% owned by a BEE consortium (made up of Convergence Partners and Safika Holdings); and 30% owned by Venfin, ensuring that 3fifteen in turn has strong BEE credentials.
3fifteen considers its sound understanding of the entire software development life cycle, its multi-disciplined skills base, innovative customer engagement models, strong adherence to deadlines, costs and quality, as well as its ability to play a role across an entire software project's life cycle as key tenets that set it apart from its peers in the market.
For more information, go to: http://www.3fifteen.co.za.
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