Delivering market-leading solutions to customers through a network of BusinessPartners is a key aspect of Avaya`s commitment to communications.
Customers realise the importance of selecting the right product solutions, but selecting the right organisation to design, install and maintain those solutions effectively is equally important to a customer`s business.
Avaya recognises that BusinessPartners are a critical element of delivering effective customer solutions. Avaya invests in its BusinessPartners by providing a wide array of programs and resources designed to augment their product and business needs.
Customers are thus assured that a broad scope of support options is available to them, anywhere in the world. Nowhere is this more applicable than within Avaya`s SYSTIMAX First Program for Connectivity Solutions BusinessPartners. The SYSTIMAX First Program gives customers a broad range of choices and helps them more easily identify experts in the areas of building infrastructure and related technology such as enterprise voice and data systems, and structured cabling solutions.
Avaya`s SYSTIMAX BusinessPartners are independent companies that provide cabling implementation services and IT cabling infrastructure products based on Avaya technologies to corporate, government and small business customers. Avaya`s SYSTIMAX BusinessPartners are provided with extensive technical training and support, access to product information, sales and marketing resources, and direct communications with Avaya staff.
The SYSTIMAX First Program is designed to increase its members` technical competency and business proficiency.
SYSTIMAX structured connectivity solutions
The cabling system, as the transport system and fundamental transmission media, is a critical part of any network. It is, however, a product that is most often hidden from view and therefore not always given the same level of consideration as other products and services. In fact, without the cabling system no business or its network could operate however much is spent on hardware and software.
The SYSTIMAX Structured Connectivity Solutions (SCS) are a key element of Avaya`s Multi-Service Networking Infrastructure Solutions and the industry leading cabling solution - worldwide. SYSTIMAX SCS is the premier structured connectivity solution developed by Avaya Labs. Designed for the modern era of Gigabit applications, Avaya Labs has provided the most extensive and comprehensive portfolio of structured connectivity solutions available on the market today. SYSTIMAX SCS is an advanced, integrated unshielded twisted pair copper and fibre optic solution that supports multiple applications, including voice, data, video and building controls, seamlessly and simultaneously. Avaya provides all the components used in SYSTIMAX Solutions giving peace of mind that you would be dealing with only one company, not two, three or more.
Communication without boundaries
Avaya`s SYSTIMAX First Program has two levels - Authorised and Prestige, each with its own requirements and benefits. Authorised BusinessPartners are selected based on a number of criteria, including:
* Technical ability - organisations must demonstrate a proven technical knowledge of voice and data systems as they are applicable to structured cabling and also relevant installation practices.
* Experience - only organisations with suitable experience of installing data cabling networks are considered to become an authorised BusinessPartner for SYSTIMAX. Installations are inspected to ensure standards of installation practice are acceptable.
* Quality - organisations must demonstrate their quality procedures for installation and business practice.
* Commercial stability - Avaya understand the importance to our customers of choosing organisations that will be able to serve customers on a long-term basis and are also able to manage large projects with potentially short timescales.
* Target markets - Avaya may choose a BusinessPartner to address certain market areas where they have proven experience/skills, eg financial institutions, data centres, government, health.
Prestige BusinessPartner status is the highest level of accreditation of the SYSTIMAX First Program. It is granted to BusinessPartners that have demonstrated expertise with Avaya products and success in deploying Avaya technology based solutions.
Criteria include their ability to attain enhanced technical, training and business objectives. Meeting this set of criteria ensures that Avaya customers receive the highest standards of operational support and technical expertise in the market.
The SYSTIMAX First Program is intended to raise visibility and increase awareness of our BusinessPartners` expertise among existing and prospective customers and within the market. Its primary objectives are to make it easier for our customers to find the correct solutions provider to work with.
Five ways an Avaya SYSTIMAX BusinessPartner can help you with your next IT project
1. Get access to required expertise
Avaya BusinessPartners have trained SYSTIMAX professionals on staff who have proven their knowledge in the latest cabling technology through rigorous certification training and, in the case of the Prestige BusinessPartners, a structured examination process. They know the processes and steps to take to get your project up and running. With their extensive knowledge and experience, an Avaya SYSTIMAX BusinessPartner can be brought in as `advisor` and/or as `implementer`.
2. Go to market faster
Avaya shares with its SYSTIMAX BusinessPartners proven design and installation methods to deploy Avaya-based projects predictably and expertly. By reusing prescriptive techniques and architectures, Avaya`s SYSTIMAX BusinessPartners can meet your solution needs almost immediately.
3. Reduce risk
Avaya SYSTIMAX BusinessPartners are responsible for a successful solution. Your contract with them is often better established than an internal policy. SYSTIMAX BusinessPartners are supported by Avaya`s technical support team, along with training, tools and regular information updates, so you can reap the full rewards of the high performance SYSTIMAX Solutions.
4. Cut IT costs
Spend less time and money reviewing and qualifying the firms you`re evaluating. The Avaya certification is a dependable measure of competency that you can count on. Also, you can access the expert skills your project may need without the cost of managing and training additional staff members.
5. Establish a local relationship, globally
With over 2 000 worldwide, there is probably an Avaya SYSTIMAX BusinessPartner near you who can work closely with you to understand your business technology needs in both the short- and long-term. With this network of BusinessPartners, international organisations can rest assured that the performance of their cabling infrastructure is consistent across their global network. avaya.com
SYSTIMAX wins Networking Industry `Network Cabling System of the Year` award.
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