Aastra, a global leader in communication technology, has launched the Aastra OpenCom modular communication system in South Africa - ideal for SME businesses as well as small business units.
Sales Director for Aastra Telecom South Africa, Zak Evans, says: "In South Africa, it is estimated that 600 000 plus businesses are registered as SMEs. In this market, there is a need for a product that provides practical, user-friendly features that streamline business processes."
"The OpenCom is well positioned to address the SME market in South Africa, bringing with it its powerful DECT (digital wireless technology) and mobility solutions, previously not available in a product of this size. The OpenCom systems are ideal for micro and small businesses, allowing for various mobile options either via DECT or GSM, providing fixed-mobile convergence," he says.
Another important aspect of the OpenCom is that it provides Session Initiation Protocol (SIP) connectivity via SIP trunking or utilising SIP clients. This means that where open standards are required, the universal SIP phones will meet the demands of businesses. "Due to XML support SIP phones offer almost unlimited potential for individualisation with minimal effort and seamless integration with own applications and services," says Evans.
The OpenCom SIP clients can either be Aastra (first-party) or third-party SIP clients. The OpenCom allows for branches to be networked, taking full advantage of IP infrastructure that in most cases already exists between different branches.
Many SMEs are, in the current economic climate, forced to seek solutions that can grow with the business. The Aastra OpenCom fits this bill at its multifunctional features allow it to cater to customers' needs for mobility, connectivity, fixed-mobile convergence and Microsoft Outlook integration, including the following features:
* Contacts (dial from Microsoft Outlook contacts)
* Voicemail to e-mail
* E-mail notification on terminal
OpenCom's embedded hospitality application is ideally suited for guesthouse and bed & breakfast businesses.
The OpenCom 130 and 150 models will be supplied via accredited distributors and various resellers nationally.
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