Achieves Premier Certification from Cisco South Africa

Falcon Electronics announced today that it has achieved Premier Certification from Cisco. This means that the company has met Cisco's standards for networking competency, service, support and customer satisfaction.

Grant Sauls, Falcon Electronics' chief technical officer, said: “As the unification of voice, video and data networks continue to grow, Falcon Electronics has the right infrastructure and products to deliver reliable, fast, secure and mobile networking solutions to satisfy the changing market demands.”

Surinder Brar, senior director of worldwide channels at Cisco, added: “Cisco is committed to providing tools, training and programs to help drive partner growth, differentiation and profitability. With specialisations in Express Foundation, Falcon Electronics has made an investment in delivering the integrated and customised technology solutions that today's customers demand.”

To achieve Cisco Premier Certification, Falcon Electronics was required to achieve the Cisco Express Foundation Specialisation, which includes tests on technical competency in the integration of basic routing and switching, wireless LANs, and security technologies. In addition, Falcon Electronics was required to integrate a base level of Cisco Lifecycle Services into their offerings and demonstrate measurably high levels of customer satisfaction based on independently audited customer satisfaction surveys.

The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills. Cisco resale partner certifications - Gold, Silver, Premier and Select - represent an increasing breadth of skills across key technologies and a partner's ability to deliver integrated networking solutions. Cisco resale partner specialisations - Master, Advanced and Express - reflect an increasing depth of sales, technical and service expertise in particular technologies.