Active Voice, LLC, a global provider of unified messaging, computer telephony, and voice messaging solutions, has announced that its new Repartee for Windows version 2.4 unified communications solution will offer IP integration to the Mitel 3300 Integrated Communications Platform (ICP).
By integrating with the Mitel Telephony Application Interface (MiTAI), Active Voice provides a cost-effective solution to customers seeking a Mitel/Active Voice combined messaging system. Active Voice is exclusively represented in southern Africa by CentraTel, the largest multi-vendor telecommunications distributor in sub-Saharan Africa.
The Repartee for Windows IP integration utilises the Mitel telephony API to integrate to the 3300 ICP telephone system over a TCP/IP connection. Voice cards are no longer required for the Repartee for Windows system to integrate with the 3300 ICP, helping to reduce the overall cost of the messaging system.
"Our new Mitel IP-based integration further represents Active Voice`s commitment to delivering communications solutions that tightly integrate with both traditional and IP PBXs," said Victor Foia, Active Voice`s president and chief executive officer.
"As a global provider of communications solutions that support leading brand telephone systems, we are dedicated to providing our customers with messaging systems that help protect their investment in communications technology. We believe this new IP-based integration to Active Voice`s powerful Repartee for Windows unified communications solution will help our customers cost-effectively migrate to IP telephony," said Foia.
Stacey Tice from CBT Telecom in Portland, Oregon, is an Active Voice reseller who has been field-testing Repartee for Windows version 2.4 for several weeks at a local law firm.
"As a leading provider of Mitel products in the Northwest, we are very excited to see that Active Voice`s Repartee for Windows product now supports Mitel IP integration," said Tice.
"We experienced a very quick and smooth installation and the law firm has seen a vast improvement in the connection speed of their new IP system. The clarity of messages has improved and there is less room for system failure as compared to their previous analogue connection. Active Voice has developed a solid IP messaging system that will allow us to be more competitive in the market by offering our customers a lower cost communications solution," concluded Tice.
Active Voice is a member of Mitel MiSolutions Network (MiSN), a comprehensive global third-party developer programme enabling world-class companies to successfully create products and services that complement the Mitel portfolio. MiSN is designed to ensure third-party products and services can be quickly and easily integrated with Mitel`s product portfolio. Active Voice`s MiSN membership helps ensure Repartee for Windows customers a more seamless integration with the Mitel 3300 ICP.
"The MiSolutions Network is an important resource for Mitel distributors and resellers who are searching for ways to improve their solution portfolio," added Foia.
"Active Voice`s membership in MiSN provides an additional resource for companies by enhancing the management and integration process of their Mitel telephone system in an IP environment."
Active Voice`s Repartee for Windows version 2.4 product will be generally available through Active Voice`s domestic reseller channel, strategic partners and international offices in the Netherlands and Australia.
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Mitel is a market leader for voice, video and data convergence over broadband networks. With a focus on the user experience, the company delivers advanced communications solutions that are easily customised for individual business needs. Mitel solutions extend from intuitive desktop appliances and applications through to applications and services gateways that enable business process integration and enhancement. Customers are provided with innovative ways to leverage their resources and migrate to the benefits of IP communications at their own pace. Mitel is headquartered in Ottawa, Canada, with offices, partners and resellers worldwide. For more information, please visit www.mitel.com.
Active Voice
Active Voice, LLC, a subsidiary of NEC Unified Solutions, Inc, is a global provider of unified messaging, computer telephony and voice messaging solutions, powering the communications infrastructure of businesses worldwide. The Seattle-based company has offices in the United States, Australia and the Netherlands. Over 170 000 Active Voice systems have been installed in more than 60 countries. Active Voice`s products are sold and supported through a network of independent telecommunications manufacturers, dealers, computer resellers and strategic partners. For more information, visit our Web site at www.activevoice.com, or contact Active Voice`s Sales Support at 1-800-284-3575 or by e-mail at sales@activevoice.com.
CentraTel
The CentraTel Group, consisting of five companies, namely CentraFin, CentraCell, CentraVoice, CentraTec and Masakhe, is the largest multi-vendor telecommunications distributor in sub-Saharan Africa. The group is committed to telecommunications hardware and software distribution, the provision of least-cost routing, the specialist financing of ICT products and services as well as specialised installation and maintenance.
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