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AmVia complements RightFAX offering with TELEform

Johannesburg, 03 Apr 2001

AmVia - Voicematix has announced that it will include TELEform as part of its offering. The offering is used to replace manual entry with the processing of forms and documents.

AmVia`s decision to supply the product to its channel was borne out of continued requests from its business partners to supply a `best of breed` data capture solution to complement RightFAX`s E-document Delivery engine.

This reinforces AmVia`s position to empower its business partners to offer corporates a more holistic offering and increase revenues. AmVia`s Mission Controller, Kevin Hurwitz says, "With TELEform, information from an incoming fax is automatically interpreted and data is sent to ODBC, XML and other data back-end systems - whether it be hand print, machine print, check boxes and bar code information."

Gartner, the research group, has found in the United States that for every dollar spent on producing paper forms, between $30 and $60 is spent in processing those forms, and estimates that $360 billion is spent annually on processing data from forms. More to the point, even one simple intra-company form, such as a vacation time request, can cost a company over $150 per form to process, according to a study funded by Microsoft. This includes labour and materials for printing, storing, filling out, receiving approval, and entering the information into the business system. And with increasing regulatory controls, especially in government, insurance and financial industries, it will only get worse, as increasing amounts of information must be extracted and processed from increasingly varied sources. The Yankee Group, a research organisation, predicts that the sheer amount of information requiring processing will grow at a rate of 200 percent per year.

Using a recognition engine to convert text or handwriting from the printed page into computer readable characters saves up to 90 percent of the time it would take to enter the information manually. The two types of recognition engines for this purpose are Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR). Generally, OCR is best for machine print, or type, and ICR is better for converting handwriting.

Hurwitz concludes, "The ROI and business benefit of such an application is staggering. The ability to convert paper into on-line information for databases, XML and content management systems is profound. With one of the largest Fax Server user bases in the world, we foresee some unparalleled revenues for both ourselves and our business partners."

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