Migrating to the cloud, what are the advantages for your contact centre?
For contact centre business, the cloud has become the solution to continue offering customers the same service without neglecting quality, says Enghouse Interactive.
MTN creates API marketplace to empower African developers
The company’s Chenosis marketplace allows businesses and developers to publish their APIs so that other developers can discover and consume them.
The importance of a ‘cradle-to-cradle’ asset management and e-waste recycling solution
It’s important to properly track assets, not just at disposal, but from the moment they are purchased, says Malcolm Whitehouse, general manager of AST Recycling.
Mxit veterans help hospitals streamline COVID-19 patient care
Former executives of social media platform Mxit help local hospitals to manage COVID-19 patients with their Signapps telemedicine platform.
GraniteWMS welcomes Synatic as implementation partner
GraniteWMS, a purpose-built warehouse management software solution, has teamed up with Synatic to facilitate easier integration.
Enabling your remote workforce in the new normal
A solution that includes business processes and methods to optimise the availability, flexibility, agility and efficiency of cloud services and IT Infrastructure is critical to enable a remote workforce, says First Technology National.
Arch automates the full procure-to-payment process
The modern trend is to automate and integrate the full procure-to-payment process, seamlessly connecting procurement and invoicing operations, says Spinnaker Software, supplier of Arch Retail Systems.
CRS Technologies awarded South Africa’s first SABPP corporate partner status
CRS Technologies, a leader in integrated and efficient HR and payroll solutions and services in the South African market, has become South Africa’s first SABPP corporate partner.
Gartner recognises IFS in Magic Quadrant
The company achieved the highest overall position for its ability to execute in the 2020 Gartner Magic Quadrant for Field Service Management.
SA video-conferencing start-up takes on Zoom, Microsoft
Cape Town-based start-up room.sh grows in the video-conferencing space, to compete with the likes of Zoom, Microsoft and Google.