Novell has announced that business expert status has been awarded to Ariel Support Services (ASS), a business unit of Ariel Technologies.
"We are pleased to be one of a select number of companies to have received the prestigious Novell business expert status," says account manager and Novell product manager, Rolf Jansen. "This will enable us to sell and support the highest level of Novell products, giving us the edge over our competitors and enabling us to support our customers at a higher level. Additionally, as a Novell business expert, ASS will be able to support the emerging markets and grow Novell`s business strategy of a One-Net solution. By integrating Novell products with other ASS core products we will be able to provide a total solution."
According to Novell corporate account manager, Mandy Booysen, "ASS was chosen as a Novell business expert, because they are focused on providing Novell solutions and they consist of very high levels of Novell technical and sales skills. As a business expert, ASS has obtained reseller status that is of the highest level within Novell`s PartnerNet programme."
"Additionally, each Novell business expert undergoes intensive training on Novell`s licensing programmes to enable them to recommend the correct solution for their customers. Business experts are also continually evaluated to ensure that their skills levels are maintained," continues Booysen.
Jansen adds that, "As a Novell business expert, we enjoy direct support from Novell Technical Services (NTS). This way we are able to offer our customers a high level of technical support and value-added services."
Jansen concludes that, "As corporate South Africa adopts e-business concepts, Novell`s dominance in the Directory Enabled space will ensure that Novell will grow from strength to strength. We would like to assist Novell and our customers through this process."
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