ATIO Corporation, a black empowered company specialising in ICT solutions and services, has been awarded the coveted Interactive Intelligence 2005 Global Reseller Award.
ATIO is the first South African company to receive the award. It is also the first time that Interactive Intelligence has awarded the Global Reseller Award to a value-added reseller outside of North America.
"We are proud to be associated with Interactive Intelligence`s product and to win the Global Reseller Award," said Andre le Roux, managing director of ATIO`s Intelligent Business Solutions division.
"The award demonstrates that ATIO is able to add value to our clients by bringing best of breed technology products from international markets to southern Africa. It shows our clients that they have made the right decision to choose ATIO as their call centre integration partner," said Le Roux.
Interactive Intelligence`s unique product suite offers ATIO with a leading software solution for the call centre market that includes voice, multimedia, automated call distribution, and outbound dialling modules. The product has a unified IP-based platform with open standards that integrates seamlessly with SAP and Oracle back-office functionality as well as other existing software applications in a call centre.
Le Roux also stated that ATIO`s winning of the Global Reseller Award adds value to its partnership with Interactive Intelligence.
"Interactive Intelligence is expanding its global reach beyond its key markets in the US, EU and UK. The award acknowledges ATIO`s performance as a call centre solutions service provider in Africa and enables Interactive Intelligence to show players in the emerging markets that their technology can be successfully deployed within these markets."
The Global Reseller Award was presented to ATIO by Interactive Intelligence during the awards ceremony held in Prague on 27 to 28 February 2006. ATIO operates as a value-added reseller for Interactive Intelligence in sub-Saharan Africa.
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ATIO Corporation is a black empowered company specialising in ICT solutions and services. ATIO`s two business divisions - ATIO-Intelligent Business Solutions (IBS) and ATIO-Telecom Services - target clearly defined niches within the ICT market. IBS provides integrated contact centre, CRM and messaging solutions and services. Telecom Services provides end-to-end network performance and revenue assurance testing solutions and services to mobile and fixed-line operators. ATIO Corporation`s solutions are widely used in South Africa, the rest of Africa as well as the European Union (EU) and the UK.
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