ATIO Customer Interactive Solutions is to hold its annual Technology and User Forum in Plettenberg Bay from 28 February to 2 March.
This, ATIO`s third forum, has as its core focus "TERM - Technology Enabled Relationship Management", in line with the Gartner Group`s definition. After an exceptional positive response to the 1998 forum, ATIO expects the 1999 event to be well represented.
A key element of the forum is ATIO`s "Solutions Fair", during which various ATIO offerings and case studies will be on demo will be showcased. Vital soft issues such as management and personnel will be discussed.
TERM is seen as one of the fastest growing and most important business applications for excellence in customer relationship. ATIO has compiled a comprehensive programme during which current call centre, voice processing and voice messaging technologies and applications will be presented.
ATIO has assembled international and local speakers, and a number of user case studies will also be presented.
ATIO`s package covers all air travel, hotel and conference costs. For further information, contact Lindsay Janser at Atio (011) 235 7000 or lindsay@atio.co.za
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