Attachmate`s Business Solutions Group has announced the Attachmate PalmFrame System, a solution that allows users of PalmPilot or Windows CE devices to access and enter enterprise information into host computers.
"By making the enterprise portable, users can take data with them as well as update enterprise information, such as insurance claims or customer orders, from remote locations," says Paul Cripsey, country manager of Attachmate SA.
"This empowers organisations to make rapid gains in employee efficiency, data accuracy and customer satisfaction." With the growing requirement for remote access to the corporate knowledge pool, PalmFrame bridges the gap between mobile workers and enterprise information that resides on mainframe, AS/400 or other host systems. Mobile workers have traditionally used paper-based forms to gather information which required manual entry into host computers at a later time.
Besides being a time-consuming activity, this method of data entry can also result in misinterpretations and duplicate entries. With PalmFrame, however, data can be entered directly to the host system. This data is also entered only once into the handheld device ensuring data integrity, rapid deployment of information, reduced paperwork and lowered labour costs. "This technology has numerous applications in many different industries, particularly those with mobile workgroups that seek to improve operational efficiency and heighten customer service," says Cripsey
With PalmFrame, nurses, for example, can use portable PalmPilot or Windows CE devices to directly enter patient data such as medication schedules vital statistics into the host-compatible application. After completing their rounds, they put the device back into its cradle, press the "synchronise" button, and the new patient data is automatically uploaded to the host.
"This process saves time, reduces labour, and ensures the integrity of the data in an industry where accuracy is critical," Cripsey adds. The PalmFrame system relies on Attachmate`s Web-to-host, e-Vantage technology products, such as the Attachmate e-Vantage HostPublishing System. "Each customer`s particular needs determine the services and technology required to customise the PalmFrame system for their environment. The Web-to-host product converts host data into an HTML-based Web application," Cripsey concludes.
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