Avaya a global leader in corporate communications networking solutions and services, has awarded `Silver` status accreditation to Future Technology for its continuing achievements as an Avaya BusinessPartner in the United Arab Emirates (UAE) and Qatar.
"Under Avaya`s BusinessPartner programme, companies demonstrating `channel readiness` by successfully selling, implementing and supporting Avaya`s solutions for end-user customers are able to receive formal accreditation. This recognises and rewards BusinessPartners, such as Future Technology, for their commitment to customer support, individual certification and to the continuing development of business opportunities," said Walter Koenig, Avaya`s regional managing director, Middle East, North Africa and South Eastern Europe.
Future Technology has been an Avaya BusinessPartner since 1997. It forms part of Avaya`s distribution network and implements customer solutions with a high level of professional services in the UAE and Qatar.
"Avaya firmly believes its success is directly related to the achievements of its BusinessPartners. This accreditation reaffirms Future Technology`s efforts to elevate its total value offering to its customers and its overall relationship with Avaya," added Koenig.
"We are delighted to have achieved this accreditation, which underscores our ongoing efforts to further the level of service and support that we provide for customers of Avaya`s solutions in our territories," added Suhail Zain-Eldeen, general manager of Future Technology.
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Future Technology was founded in August 1997 for the purpose of distributing and supporting Avaya Communication`s range of products, and also to provide solution-based support through channel partners to customers in the UAE and Qatar.
Future Technology caters to different industry segments, especially, Financial Institutions, Hotel and Lodging, Educational Institutions, Travel and Shipping, IT, Oil Sector, TV and Media, Retail and shopping, and Multi-National Corporations (MNCs), among others.
Avaya
Avaya, headquartered in Basking Ridge, NJ, USA, is a leading global provider of communications solutions and services that help businesses, government agencies and other institutions - including more than 75% of the Fortune 500 - excel in the customer economy. Avaya offers Customer Relationship Management Solutions, Unified Communication Solutions, Hosted Solutions, Multi-Service Networking Infrastructure, and Converged Voice and Data Networks - including the company`s no-compromise Enterprise-Class IP Solutions (ECLIPS) - all supported by Avaya Services and Avaya Labs.
Avaya is the worldwide leader in unified messaging, messaging systems, call centres and structured cabling systems. It is the US leader in voice communications systems. Avaya is an official partner for the 2002 FIFA World Cup, the 2003 Women`s World Cup and the 2006 FIFA World Cup championships. For more information on Avaya, visit its Web site at http://www.avaya.com.
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