Long-running SYSPRO user and K3 Business Technology Group (formerly K3 McGuffie Brunton) customer Ernest Hill has received a top accolade in the Best of British Manufacturing IT 2007 awards.
The runner-up award in the manufacturing/business management category recognises the specialist pump manufacturer's business successes, underpinned by its strategically-designed, totally integrated, fully supported, end-to-end SYSPRO business solution from K3.
Dominic Hewins, Sales Director of Ernest Hill, says: "Our manufacturing is now a manufacturing and logistics operation and is a world away from how we used to operate. More to the point, our customers recognise this.
“We not only receive daily orders from customers who require us to manufacture and supply direct to their clients anywhere in the world, but a number of customers also ask us to source, stock and distribute parts for them that we do not even make."
The Sheffield-based manufacturer of fluid-handling equipment and K3 has worked together for many years, and this relationship has enabled Ernest Hill to develop its business and provide a launch pad for future growth.
K3 provides and supports the smooth running of Ernest Hill's SYSPRO implementation and supplies and manages the company's IT network infrastructure.
The company's Manchester offices were also responsible for supplying and supporting the e-commerce customer interface. This completely integrated solution provides the full gamut of features and functions required by Ernest Hill to run a slick operation and maintain excellent levels of customer satisfaction.
Companies such as Ernest Hill are generally lean and need the support of class-leading IT providers to ensure all of their systems are fit for purpose, glitch-free and business enhancing. The partnership has proven both fruitful and exemplary over the years, with Ernest Hill continually developing its business and K3 delivering the IT backup. This arrangement is validated by the Best of British award.
"The thought of managing an IT project can hamper the implementation of technology that could make a significant change to the way SMEs do business, holding them back when they should be moving forward. As demonstrated by this award, K3 provides the key to enabling rapid and smooth delivery of benefit, without the project headaches," said Howard Joseph, Managing Director of K3.
Ernest Hill fully recognises the strong IT role played by K3. Hewins states: "The high level of service and support that we receive has always been a strong part of K3's offering, and we are very happy with the support we are getting from their staff in Manchester."
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